Lakeshore Learning Materials, LLC
Retail
OrderFlowCoordinator,1stShift(On-site)
Neural analysis suggests this role is
optimal for mid candidates.
“Order Flow Coordinator, 1st Shift (On-site) at Lakeshore Learning Materials, LLC. Skills: Order flow management, Wave planning, Workflow balancing. Allocate orders. Release work to floor”
What You'll Achieve.
Maximize efficiencies; Meet wave cycle times; Meet SLA performance
Industry & Context.
Problem solve; Resolve errors
Work weekends
What They're Looking For.
Must Have
High School Diploma, Proficient computer skills, Good communication skills, Handle multiple tasks, Adapt to changing situations, Work limited over-time
Nice to Have
Working knowledge of HighJump, Working knowledge of Pyramid Controller software
What You'll Do.
Release work to floor
Manage wave cycle times
Assign fulfillment work
Monitor fulfillment work
Monitor wave progress
Create dashboard reports
Provide feedback to supervisors
Manage order routing changes
Respond to phone calls
How You'll Work.
Team & Collaboration
Communicate with Supervisors; Communicate with Managers
Communication Scope
Verbal communication; Written communication
Full Job Description
At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we’re working better, smarter and faster than ever—and setting our sights even higher. We’re building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. The Order Flow Coordinator, 1st Shift is responsible for allocating orders, releasing work to the floor, balancing workflow and ensuring individual waves are correctly prioritized and managed to predetermined wave cycle times. In addition, they also assign and monitor fulfillment work including, staging, shipping, wave times and pick and pack assignments for various functions. A day in the distribution looks like this: * Strong understanding and knowledge of WMS wave planning functionality to evaluate issues and maximize efficiencies. * Creates batches of orders (waves) and releases to the floor based on priority levels, order types and ability to batch like SKU’s. * Monitors released wave progress through the pick, QA, VAS, Replen, Pack and Ship process communicating with the respective functional Supervisor of any delays in processing. * Ability to effectively communicate with all Managers and Supervisors. * Creates dashboard management reports relating to wave cycle times, SLA performance and backorders. * Provides feedback to Supervisors on issues impacting outbound order flow. * Receives and manages order routing change
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