ZEISS

OrderEntrySpecialist

$38–48k Toronto, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Order Entry Specialist at ZEISS. Prepare jobs with proper orders for production. Sort incoming customer orders and establish priorities”

What You'll Achieve.

job passing the first time through

Industry & Context.

Problems you'll solve

troubleshooting

What They're Looking For.

Must Have

Keys into the systems all required information from work orders, Reviews, edits, and categorizes online orders, Edits comments to the labs, Collects and maintains knowledge of product portfolio and coating combinations, Applies any special billing codes, Archives and processes redoes, Restarts escalated orders, Places frame orders with Frame Suppliers, Sends frame back-order updates to the sales team, Follows up on back orders and replacement frames, Transmit outsourced glass orders, Records hourly processing numbers, Monitors E-mail and Interoffice communication system

What You'll Do.

Prepare jobs with proper orders for production

Sort incoming customer orders and establish priorities

Key required information from work orders into systems

and categorize online orders

Transmit outsourced glass orders to outsource lab

Record hourly processing numbers

Monitor E-mail and Interoffice communication system

How You'll Work.

Team & Collaboration

Sends frame back-order updates to the sales team; Follows up on back orders and replacement frames

Full Job Description

Fulfills the function of preparing jobs with proper orders to go through the production line in a manner that will result in the job passing the first time through, as per the customer's demand. **_Primary Duties and Responsibilities:_** * Sorts incoming customer orders and establish proper priorities. * Keys into the systems all required information from work orders (faxes, mail-in, phone-in orders) * Reviews, edits, and categorizes online orders, confirming proper coding and data accuracy. * Edits comments to the labs to ensure clear information is transmitted through the lab's processing system. * Collects and maintains knowledge of product portfolio and coating combinations. * Applies any special billing codes to ensure correct billing. * Archives and processes redoes, assigning proper redo codes. * Restarts escalated orders after researching and troubleshooting. * Places frame orders with Frame Suppliers for our lens package orders. * Sends frame back-order updates to the sales team. * Follows up on back orders and replacement frames. * Transmit outsourced glass orders, specialty jobs, mirrors and premium 1.74 index material jobs to outsource lab though our internal systems. * Runs archive reports * Records hourly processing numbers * Monitors E-mail and Interoffice communication system * Other duties as required. ### The annual pay range for this position is $38,000 – $48,000 ### ### The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent. ### ### This position is also eligible for a performance bonus or sales commissions. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off. Your ZEISS Recruiting Team: Jo Anne Mittelman _As part of our recruitment process, we currently do not use Artificial Intelligence (AI) to assess applications or make hiring decisions. This job posting is for an exis

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