Cadwell
OrderEntryRepresentative
“Order Entry Representative at Cadwell. Skills: Order Entry, customer service. Professionally handle incoming requests, inquiries and orders from customers, and from the field. Process orders and changes in accordance with procedures”
What You'll Achieve.
demonstrate a commitment to customer satisfaction; ensure that customer issues are resolved both promptly and thoroughly
Industry & Context.
solutions-oriented approach
Physical Requirements / Working Conditions: General office positions may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting and carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, color vision and 2-way written/verbal communication., Extensive use of computer and telephone, Work assigned shifts to cover department hours of 6: 30am - 5: 00pm, overtime may be required to meet business needs
What They're Looking For.
Must Have
2 years of related education/experience, 2+ years of experience in customer service, sales or other relevant experience required, business math, read and interpret data and reports, MS Office and Google applications, query tools, database systems and applications, develop knowledge of Cadwell product lines and how they are used by clinicians, attention to detail, organized approach to work, effective time management and follow-through
Nice to Have
Bachelor’s degree preferred
What You'll Do.
Professionally handle incoming requests
inquiries and orders from customers
Process orders and changes in accordance with procedures
Stay current on Cadwell products and software
Provide backup assistance to receptionist as needed
How You'll Work.
Team & Collaboration
Work with multiple Cadwell departments to ensure that customer issues are resolved both promptly and thoroughly; Complete work both independently and as an effective member of the team
Communication Scope
Communicate clearly and professionally through listening, speaking, and writing skills
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