OracleReportsSoftwareEngineer

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers. Oracle Reports Developer Job Title: Oracle Fusion Technical Consultant - Support Job Summary The Oracle Fusion Technical Consultant - Support is a dedicated professional responsible for the ongoing technical support, maintenance, and enhancement of the Oracle Fusion Cloud applications. This role is a critical part of the support team, focusing on resolving technical issues, troubleshooting integrations and reports, and performing routine maintenance tasks. The consultant will serve as a technical expert for the business, ensuring the stability, performance, and integrity of the Oracle Fusion environment. Key Responsibilities * Technical Support & Incident Resolution: * Serve as a second or third-line technical support for Oracle Fusion applications, responding to and resolving technical incidents and service requests from end-users and other IT teams. * Diagnose and troubleshoot technical issues related to integrations, custom reports, data conversions, and system performance. * Perform root cause analysis (RCA) on recurring technical issues and work to implement permanent solutions. * Log and manage Service Requests (SRs) with Oracle Support, providing necessary logs and information to facilitate resolution. * Development & Maintenance: * Provide ongoing technical support for custom reports built with BI Publisher , OTBI (Oracle Transactional Business Intelligence) , and Financial Reporting Studio (FRS) , including