OpticsSystemsEngineer

Amazon Optics mission is to deliver a safe and secure workplace for all Amazonians. The Systems Engineering team within Optics develops, implements and maintains the technology and infrastructure that supports the critical physical security systems for Amazon Corporate Security (ACS) and Amazon Web Services (AWS). The Optics Systems Engineering team is looking for an experienced Systems Engineer that can help deliver best-in-class physical security systems to our 2.5MM+ cardholder customer base. As the Optics Systems Engineering team's scope continues to grow, the team is seeking the technical expertise that will help build on the current infrastructure and drive development of new solutions that will exceed our customer’s expectations. As a member of the team overseeing one of the largest Physical Access Control Systems in the world, the successful candidate must be comfortable with not only troubleshooting but deep diving to create solutions for issues that no other company has yet faced or solved for. Key job responsibilities On a “typical” day engineers might deep dive to root cause of a customer issue, investigate why a metric is trending the wrong way, consult with the top engineers at Amazon, or discuss radical new approaches to automate operational issues. The systems engineer can look forward to: * Investigating new ways to improve operations and defining new solutions to solve technically complex issues. * Work with the development team to automate manual tasks and on tooling to enhance fleet maintenance * Investigating issues that impact major services and work to solve them before they impact customers. * Diving deep into service interdependencies and region-specific configurations to find the root of a problem. * Studying and continuously learning from industry recognized engineers. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we