Eye Care Partners

Healthcare

Optician

$45–65k ~AI est. Kansas City, Missouri, United States FULL TIME
The Brief

“Optician at Eye Care Partners. Skills: Patient experience, Retail sales, Optical dispensing. Promote frames and lenses. Adjust and repair glasses”

What You'll Achieve.

Maximize retail sales; Exceed patient expectations

Industry & Context.

Healthcare
Eligibility Requirements

Lift up to 25 lbs, Constant grasping, Constant writing/typing, Visual acuity 100%, Auditory acuity 100%, Color vision, Depth perception, Peripheral vision, Ability to adjust focus, Occasional driving, Occasional climbing

What They're Looking For.

Must Have

Optician experience required, High School Diploma or GED Equivalent, Favorable result on Background Check, Basic computer skills, Customer service skills, Excitement to learn and grow, 1 year customer/patient interaction experience

Nice to Have

Current ABO/ABOC certifications preferred, NCLE certifications preferred, Obtain ABO/ABOC within 2 years, Obtain NCLE within 2 years

What You'll Do.

Promote frames and lenses

Adjust and repair glasses

Facilitate patient flow

Verify medical and vision insurances

Communicate with patients

Answer inquiries through phone

Achieve world-class Total Patient Experience

Maximize retail sales

Support patients’ medical needs

Dispense and fit glasses and contacts

Determine patients' wants and needs

Sell to exceed patient expectations

Assist patients in selecting frames

Coordinate frames with facial and eye measurements

Operate the auto-lensometer

Operate the manual lensometer

Educate and recommend specific lenses

Educate and recommend lens coatings

Educate and recommend frames

Accurately collect measurements

Dispense patient orders

Repair patient frames

Adjust patient frames

Dispense all glasses orders

Dispense contact lens orders

Ensure all job aids and policies are followed

Maintain frame standards

Keep frame inventory accurate

Perform general office duties

Perform office cleaning

Assist with other office duties

How You'll Work.

Team & Collaboration

Communicate with managers; Communicate with doctors

Communication Scope

Speak effectively before groups

Free ATS check

Applying for this Optician role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Eye Care Partners?

Real rants from real employees. Read before you apply.

Read Company Rants →