BJ's Wholesale Club
Optician
“Optician at BJ's Wholesale Club. Skills: dispensing spectacles and other optical products, advising and assisting patients with various types of lenses and spectacle frames, taking measurements, recommending products that will improve visual needs. Dispensing spectacles and other optical products, to both adults and children, working with prescriptions written by optometrists and ophthalmologists.. Advising and assisting patients with various types of lenses and spectacle frames, including style”
What You'll Achieve.
Strives to deliver sales and metric goals
Industry & Context.
Resolve and deescalate to address every member concern
Most of the time is spent moving about frequently on hard surfaces., There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping., Frequently requires lifting objects up to 20 pounds., May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance., Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises., There may be occasional exposure to cleaning agents., Requires the use of Optical hand tools to adjust and repair Members’ eyeglasses, which includes the insertion and removal of nose pads and small screws.
What They're Looking For.
Must Have
Open shift availability required for full time positions, At least 18 years of age
Nice to Have
Knowledge of optical products and business practices preferred, High school diploma, college degree, and/or big box wholesale, retail, and/or optical experience is preferred
What You'll Do.
Dispensing spectacles and other optical products
to both adults and children
working with prescriptions written by optometrists and ophthalmologists.
Advising and assisting patients with various types of lenses and spectacle frames
Verifies order data entry
compares Rx to original Rx provided from the doctor assuring all information entered in the system is accurate.
Completes proper order filing procedures
including filing the order under the correct ABC system in the store.
Delivers sales by providing excellent Member service in person and over the phone.
Must be able to explain in detail all procedures included under the exam being open and honest in communication and maintaining a friendly pleasant demeanor with customers at all times.
assures correct frame selection for Rx power
reads prescriptions on the lensometer
timely notification of product readiness and advancement of the order in the system: including received
and dispense of each job and proper handling of all money related transactions.
Strives to deliver sales and metric goals by educating patients on the benefits of available products
and by recommending those that will improve their visual needs.
Spends downtime engaging with members in front of Optical.
Adheres to all privacy and confidential/proprietary company policies and procedures (i. e. Health Information Portability and Accountability Act
known as HIPAA) as required by law.
Provides support to Members in making eyeglass adjustments and repairs.
Assists Optical Manager with the opening and closing procedures at the beginning and end of shift.
Ensures that accurate funds are collected
and payments are made at the point of service.
Maintains all club policies and procedures.
Performs other duties as assigned.
full attendance is an essential function of this job.
How You'll Work.
Team & Collaboration
Work as a team to achieve goals; Work as a team to deliver GOLD club standards daily; Assists Optical Manager with the opening and closing procedures at the beginning and end of shift.
Communication Scope
open and honest in communication; maintaining a friendly pleasant demeanor with customers at all times
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