Comcast

media and technology

OpticalTransportOperationsEngineer2

$79–118k Englewood, Colorado, United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Optical Transport Operations Engineer 2 at Comcast. Skills: Optical Transport Operations, Ciena 6500, DWDM, Network Health Monitoring, Troubleshooting, Incident Management, Change Management. supporting day‑to‑day transport network activities. scheduled and emergency maintenances”

Industry & Context.

media and technology
Problems you'll solve

problem-solving; able to evaluate designs and circuit identification for complex troubleshooting; Ability to make timely and accurate assessments of complex situations; solve complex technical issues

Eligibility Requirements

handling stressful situations during maintenance window activities, solve complex technical issues under the stress of time constraints

What They're Looking For.

Must Have

Network Health Monitoring, handling alarms, performing routine maintenance, maintaining security configurations, troubleshooting down services in Ciena and Nokia environments, addressing potential issues early to prevent outages and/or service disruptions, 2-3 years’ experience in Transport Engineering, Technician or Technical role supporting transport service deployment or operations, preferably of DWDM networks, Understanding of Ciena 6500 Photonic, OTN, Ethernet Networking and Data Communications (TCP/IP), RLS, Nokia PSS1830, NFMT, Associates or Bachelor's in electrical engineering, Software Engineering, Optical Engineering, Computer Science or related work experience, Team Collaboration, contribute to the development of best practices by sharing insights and supporting team goals, Support of solving network disruption, managing with high-pressure situations, support decision-making processes, contribute to restoring network operations quickly and effectively, Ability to handle stressful situations during maintenance window activities, solve complex technical issues under the stress of time constraints, Self-Motivated, Team and Customer Focused, Excellent Customer Service interaction skills, Excellent Written and Verbal communications skills

Nice to Have

Layer 2 knowledge, Experienced professional in problem-solving, able to evaluate designs and circuit identification for complex troubleshooting, Ability to make timely and accurate assessments of complex situations

What You'll Do.

supporting day‑to‑day transport network activities

scheduled and emergency maintenances

continuous monitoring of all transport services

monitoring network health

responding to alarms and incidents

creating/executing changes

assisting with service restorations

Maintenance Validation

How You'll Work.

Team & Collaboration

work closely with senior team members; contribute to the development of best practices by sharing insights and supporting team goals; engage the appropriate teams; Vendor Coordination

Communication Scope

Excellent Written and Verbal communications skills

Full Job Description

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.) **Job Summary** This position is an operations‑focused technical role responsible for supporting day‑to‑day transport network activities, including scheduled and emergency maintenances, change execution, and continuous monitoring of all transport services. The engineer works within the Ciena 6500 Backbone Transport network, supporting a large‑scale fiber optic infrastructure. Responsibilities include monitoring network health, responding to alarms and incidents, creating/executing changes, and assisting with service restorations. The role requires a solid understanding of optical transport technologies, strong operational discipline, and the ability to troubleshoot and support complex transport systems in a production environment. **Job Description** **Must Have Technical Skills:** * Experience with Network Health Monitoring: This role involves actively monitoring network health, including handling alarms, performing routine maintenance and maintaining security configurations. The Engineer will assist in troubleshooting d

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