Nationwide Vision

Healthcare

OpticalTechnician-TrainingProvided!

$36–48k ~AI est. Phoenix, Arizona, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Optical Technician- Training Provided! at Nationwide Vision. Skills: Patient experience, Sales, Optical dispensing. Achieve world class Total Patient Experience. Maximize retail sales”

What You'll Achieve.

Exceed patient expectations

Industry & Context.

Healthcare
Eligibility Requirements

Travel to other locations may be required, Favorable background check, Frequent walking, Frequent sitting, Frequent standing, Regular bending, Regular stooping, Regular reaching, Lift up to 25 lbs, Fine motor skills, Full use of hands, Constant grasping, Constant writing/typing, Constant use of technology, Visual acuity required 100%, Auditory acuity required 100%, Occasional driving, Occasional climbing

What They're Looking For.

Must Have

1 year interacting with customers/patients, Provide proof of identity and right to work

Nice to Have

Previous ophthalmic experience, ABO certification, NCLE certification

What You'll Do.

Achieve world class Total Patient Experience

Maximize retail sales

Support patients’ medical needs

Work from prescriptions

Connect patient needs to goods and services

Build relationships with all patients

Deliver great medical support

Determine patient wants and needs

Sell to exceed expectations

Assist patients in selecting frames

Coordinate frames with facial and eye measurements

Coordinate frames with optical prescriptions

Operate auto-lensometer

Operate manual lensometer

Educate on specific lenses

Recommend specific lenses

Educate on lens coatings

Recommend lens coatings

Dispense patient orders

Repair patient frames

Adjust patient frames

Dispense glasses orders

Dispense contact lens orders

Full Job Description

SUMMARY An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered. LOCATION Baseline rd, Phx AZ Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support Determine patient wants and needs and selling to exceed their expectations Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions Able to operate the auto-lensometer and manual lensometer Educate and recommend specific lenses, lens coatings and frames to suit patient needs Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt Dispense patient orders and repair and adjust patient frames Dispense all glasses and/or contact lens orders using current process QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience Favorable result on background check as required by state Must be able to provide proof of identity and right to work in the United States EDUCATION AND/OR EXPERIENCE High school diploma or GED required. LICENSES AND CREDENTIALS ABO and NCLE certifications preferred but not required. SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSIC

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