Eye Care Partners
Eye Care
OpticalTechnician/Optician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Optical Technician / Optician at Eye Care Partners. Skills: Dispense glasses, Fit contacts, Patient education. Achieve world class Total Patient Experience. Maximize retail sales”
What You'll Achieve.
Maximize retail sales
Industry & Context.
Travel to other locations may be required, Frequent walking (75%), Sitting (50%), Standing (50%), Regular bending, Stooping, Reaching (25–50%), Lift, carry, push, and pull items up to 25 lbs, Fine motor skills, Full use of hands, Constant grasping, Writing/typing, Use of technology, Visual and auditory acuity, Color vision, Depth perception, Peripheral vision, Ability to adjust focus, Occasional driving, Occasional climbing
What They're Looking For.
Must Have
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience, Favorable result on background check as required by state, Must be able to provide proof of identity and right to work in the United States
Nice to Have
Previous medical office experience, Previous ophthalmic experience strongly preferred, ABO and NCLE certifications preferred but not required
What You'll Do.
Achieve world class Total Patient Experience
Maximize retail sales
Support patients’ medical needs
Dispense and fit glasses
Dispense and fit contacts
Work from prescriptions
Connect patient's needs to goods
Build relationships with patients
Deliver great medical support
Determine patient wants and needs
Sell to exceed expectations
Assist patients in selecting frames
Coordinate frames with style
Educate and recommend lenses
Recommend lens coatings
Dispense patient orders
Repair patient frames
Adjust patient frames
Full Job Description
EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. SUMMARY An Optical Technician will achieve a world class Total Patient Experience that maximizes retail sales while also supporting the patients’ medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services offered. LOCATION Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support Determine patient wants and needs and selling to exceed their expectations Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions Able to operate the auto-lensometer and manual lensometer Educate and recommend specific lenses, lens coatings and frames to suit patient needs Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt Dispense patient orders and repair and adjust patient frames Dispense all glasses and/or contact lens orders using current process QUALIFICATIONS Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a po
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