ADCI
Fulfillment Operations Management, Risk Family, Logistics
OpsSupportExpert,NASC,NorthAmericaSupplyChain(NASC)
“Ops Support Expert, NASC, North America Supply Chain (NASC) at ADCI. Skills: Process execution, SOP adherence, Issue resolution. Execute tasks in line with defined SOPs. Perform input validations”
What You'll Achieve.
Ensure accuracy; Ensure turn around time adherence; Ensure completeness of outputs; Maintain process compliance; Adapt without impacting metrics
Industry & Context.
Problem-solving skills; Identify and resolve issues; Handle ambiguous information; Handle incomplete information
Rotational shifts, 24/7 environment
What They're Looking For.
Must Have
Bachelor's degree, verbal and written English communication skills, 1+ years of relevant work experience, attention to detail, ability to follow structured instructions, Analytical and problem-solving skills, Ability to manage repetitive tasks
Nice to Have
Experience in operations, SOP-driven environments, Familiarity with quality metrics, audit processes, Ability to handle multiple tasks, quick turnaround times
What You'll Do.
Execute tasks in line with defined SOPs
Perform input validations
Identify and flag defects
Maintain process compliance
Maintain documentation standards
Support volume spikes
Support task transitions
Navigate internal tools
Analyze data workflows
Manage data workflows
Adapt to changing priorities
Adapt to volume spikes
Adapt to task transitions
Participate in training
Participate in cross-skilling
Identify operational challenges
Recommend improvements
Recommend process enhancements
Work in rotational shifts
How You'll Work.
Team & Collaboration
Work effectively across teams; Work with partners; Work with leadership
Communication Scope
Verbal English; Written English
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