Safety Goals And Objectives
OpsSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Ops Supervisor at Safety Goals And Objectives. Skills: Operations supervision, Safety management, Customer experience, Efficiency improvement. Supervise collections activities. Oversee drivers and helpers”
What You'll Achieve.
Achieve functional excellence; Achieve budget; Meet or exceed customer expectations; Meet or exceed missed pickup goals; Exceed productivity goals; Achieve or exceed division's budgeted goals
Industry & Context.
Problem-solving; Analytical; Critical-thinking; Decision-making
What They're Looking For.
Must Have
1 year of lead or supervisory experience, Able to direct large staff, Process-oriented and results-oriented, Demonstrated problem-solving skills, Demonstrated analytical skills, Demonstrated critical-thinking skills, Demonstrated decision-making skills, Builds and works with teams, Demonstrates ethical behavior, Proven judgment of talent, Emphasis on hiring and developing high performance teams
Nice to Have
Creative thinker, Challenges conventional solutions
What You'll Do.
Supervise collections activities
Oversee drivers and helpers
Implement tactical initiatives
Drive functional excellence
Ensure adherence to accident prevention programs
Lead operations for compliance
Ensure compliance with safety standards
Ensure compliance with environmental standards
Ensure compliance with operating standards
Ensure compliance with regulatory standards
Ensure compliance with accounting standards
Ensure compliance with ethics standards
Execute and deliver safety
Execute and deliver customer experience
Execute and deliver efficiency
Support employee engagement culture
Provide leadership for safety goals
Communicate safety goals
Remove unsafe conditions from routes
Identify unsafe conditions on new routes
Eliminate unsafe conditions for new customers
Partner with maintenance department
Ensure equipment remains in working order
Ensure equipment complies with safety standards
Oversee safety programs
Oversee accident prevention programs
Ensure productive work environment
Implement loss control program
Maintain loss control program
Engage employees in safety participation
Instill safety culture
Demonstrate personal commitment to safe operations
Conduct active personal outreach to employees
Provide service exceeding customer expectations
Meet missed pickup goals
Exceed missed pickup goals
Resolve unusual service requests
Resolve equipment breakdowns
Resolve schedule changes
Communicate timely with stakeholders
Interact with customers to solve issues
Rectify customer issues
Improve customer experience
Serve as positive company representative
Drive customer satisfaction
Drive customer loyalty
Establish productivity goals
Ensure adherence to operating plans
Manage disposal expenses
Lead drivers to exceed productivity goals
Create routes to maximize density
Modify routes to maximize density
Improve routes to maximize density
Create routes to improve efficiency
Modify routes to improve efficiency
Improve routes to improve efficiency
Execute operational plans
Achieve budgeted goals
Exceed budgeted goals
Support service delivery
Support maintenance role in fleet quality
Support operational role in fleet quality
Create collaborative team environment
Create communicative team environment
Drive employee engagement
Understand employee career goals
Provide coaching for advancement
Perform other job-related duties
How You'll Work.
Team & Collaboration
Cross-functional teams; Work with teams
Full Job Description
**POSITION SUMMARY:** Within a division, the Operations Supervisor – Hauling Operations is responsible for supervising the collections activities in one or more lines of business (commercial, residential, roll-off (industrial) and/or container delivery and pick up) in a geographically dispersed area. The Operations Supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives to drive functional excellence and budget achievement. The Operations Supervisor ensures adherence to all accident prevention programs and leads operations to ensure compliance with all safety, environmental, operating, regulatory, accounting, ethics, and other standards. Responsibilities include the execution and delivery of Safety, Customer Experience, and Efficiency while supporting a culture of employee engagement. **PRINCIPAL RESPONSIBLITIES:** Safety * Understand and provide leadership to achieve and communicate about safety goals and objectives. * Work to remove unsafe conditions or situations from drivers’ routes. * Work with the sales team to identify and eliminate any unsafe conditions on new route or for new customers. * Partner with the maintenance department to ensure all equipment remains in working order and in compliance with safety standards. * Oversee effective safety and accident prevention programs to ensure all reasonable actions are taken to prevent accidents and injuries; ensure a safe and productive work environment for all employees; implement and maintain and effective loss control and safety program. * Engage assigned employees in active participation to instill a culture of safety by demonstration of a personal commitment to safe operations and active personal outreach to operational employees. Customer Experience * Provide service to all customers that meets or exceeds customer expectations with regard to the entire customer experience. * Understand missed pickup goals and meet or exceed expectati
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