Souq. com for E-Commerce LLC
Project/Program/Product Management--Non-Tech, Program Management, Logistics
OpsSME,AmazonNow,UFG
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Ops SME, Amazon Now, UFG at Souq. com for E-Commerce LLC. Skills: Process improvement, Technology implementation, Operations support. Lead tech roadmap for HWMS. Lead tech roadmap for delivery service”
What You'll Achieve.
Deliver world class solutions; Optimize and reinvent technology; Reduce SLAs; Reduce time to launch store
Industry & Context.
Process optimization; Reduce process complexity; Root cause analysis
Flexible schedule/shift/work area, Weekends, nights, holidays
What They're Looking For.
Must Have
2+ years program management, 3+ years CMMS program, 3+ years maintenance planner/scheduler, 3+ years advanced MS Word/Excel, 2+ years Amazon RME experience
Nice to Have
Knowledge of Lean principles, Knowledge of DMAIC methodology, Experience in MS Access, Experience in SQL, Experience in requirement gathering, Ability to write clear requirement documents, Experience using MS Projects, Experience with MHS installation/operation/maintenance, Experience in analytical environment
What You'll Do.
Lead tech roadmap for HWMS
Lead tech roadmap for delivery service
Collaborate with product and tech teams
Document and drive upcoming changes
Provide updates on system development
Develop culture of continuous improvement
Support new store launches
Provide trainings on new systems
How You'll Work.
Team & Collaboration
Cross-functional teams; Product teams; Software teams; Store operations; Last mile delivery teams; Global product teams; Tech organization; Senior leadership team; 3P partners; DSP teams; External stakeholders
Communication Scope
Provide updates
Process & Methodology
Program management, Project management, Roadmap planning
Full Job Description
Amazon works hard to delight customers – from the second an order is placed online to the seamless coordination of that order behind the scenes, we strive to stay agile, & fluid. Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? If so, the Amazon Now team is for you. We partner directly with product and software teams to develop the future of quick commerce. The Tech SME team acts as a catalyst for change by driving innovation at the operator level, prioritizing technology initiatives and supporting engineering design innovations. Tech SMEs strive to be experts in Amazon’s operation systems. They are accountable to delivering world class solutions through optimizing and reinventing the existing technology. The Tech SME is a functional expert on the software tools in given process areas and their application in the network. A successful manager in this organization has strong program management experience to define the process the team uses to deliver best in class tech to the field. This person looks for ways to automate human decision making by influencing Technology to build and update tools that reduce process complexity to deliver robust processes. The Role: The Subject Matter Expert (SME) supports, coordinates and facilitates implementation of new & improved processes within the quick commerce operations. The SME works closely with the store operations, last mile delivery teams, and local & global product teams. They will be the single point of contact for all tech related activities related with Supply Chain (SC), Under the roof (UTR) and On the road (OTR) and will be providing regular updates to senior leadership team. Key job responsibilities -Prepare & lead the tech roadmap for improvement of hybrid warehouse management system (HWMS) for inbound and outbound processes -Prepare & lead the tech roadmap for enhancement of delivery service, working closely with the 3P partners & DSP teams
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