OperationsTransformationManager

## **Career Category** Operations ## ## **Job Description** **Job Summary** Amgen is committed to driving operational excellence and continuous transformation to better serve patients worldwide. The Manager, Business Performance & Operations Transformation will support this mission by executing transformation initiatives, enabling change management activities, and driving continuous improvement across Operations. This role will lead a team based in India (approximately 6–8 team members) responsible for supporting transformation programs, change management efforts, and Continuous Improvement 2.0 (CI 2.0) mindset (CI + AI). The Manager will partner with global stakeholders to ensure effective execution, consistency of approach, and delivery of measurable business outcomes. **Key Responsibilities** * Execute Transformation Initiatives: Support the delivery of transformation programs by translating strategic priorities into structured workplans, tracking progress, and ensuring timely execution. * Team Leadership & Delivery Management: Lead and develop a team responsible for supporting transformation, change management, and continuous improvement 2.0; ensure high-quality, consistent deliverables and effective workload management. * Change Management Support: Drive change management activities including stakeholder engagement, communications, training coordination, and adoption tracking to enable successful program outcomes. * Continuous Improvement 2.0 (CI 2.0): Promote a culture of continuous improvement and AI by identifying opportunities, supporting process enhancements, and leveraging standard methodologies and tools. * Program Support & Governance: Support program governance through status tracking, reporting, risk identification, and issue resolution; maintain dashboards and reporting to provide visibility into progress and impact. * Data & Reporting Enablement: Leverage data, analytics, and reporting tools to monitor performance, generate insights, and support dec