OperationsTrainingPartner

**Our secret to leading the way in hospitality? We put our people first!** At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. **Job Summary** The Operations Training Partner leads the training and coaching of company standards and training programs through partnerships with field operations within an assigned territory to increase overall retention and productivity in the Shacks. This role is accountable for Team Member onboarding and training, New Shack Opening planning and training, Manager training program execution, License Shack training support and the implementation of Company directed initiatives within assigned areas/regions. **Priority candidates live in the Southeast region (FL/GA/NC)** **Job Responsibilities and Duties** * Oversees the execution of Team Member and Manager training within an assigned territory * Provides feedback on Team Member and Manager training materials * Facilitates LTO training and execution in assigned territory * Sources Trainers and executes training for designated NSOs * Partners with Area Directors on post NSO action planning * Develops Trainers to ensure Area self sufficiency for growth * Executes quarterly focus training and implementation * Supports test initiatives and provides feedback to Restaurant Excellence team * Documents Shack visits and provides feedback on training and operations system execution to Area Directors and Management Teams * Facilitates MIT calls and communicates feedba