Tampnet
Technology
OperationsTechnician(PartTime)
“Operations Technician (Part Time) at Tampnet. Skills: Network Operations, Customer Support, Problem Solving. Perform general operational duties. Receive customer calls”
What You'll Achieve.
Resolve customer queries; Monitor customer events
Industry & Context.
Problem Solving; Analyze events; Analyze incidents
Rotating shift schedule, Weekends and holidays, Weekday day shifts for training
What They're Looking For.
Must Have
Minimum Computer Science, Telecom or similar degree program, Equivalent work-related experience
What You'll Do.
Perform general operational duties
Receive customer calls
Resolve technical issues
Complete daily NOC checklists
Coordinate planned network work
Contribute to positive work environment
How You'll Work.
Team & Collaboration
Central point of contact; Team/department environment
Communication Scope
Written communication; Verbal communication
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