Starr
insurance
OperationsTechnician
Neural analysis suggests this role is
optimal for Entry candidates.
“Operations Technician at Starr. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, policy admin systems, underwriting systems, data quality checks, SLA adherence, QA checks, reporting, system capabilities, tax processing, risk and policy queries, escalation of priority matters, production report files, underwriting process improvement. Create/validate bookings in policy admin/finance systems pe”
What You'll Achieve.
SLA adherence; ensure SLA adherence; timely manner before close periods; timely manner; track EU offices workload related to bookings
Industry & Context.
obtain missing info; escalate deviations; Report priority matters recognised when these need to be escalated
What They're Looking For.
Must Have
0–2 years in operations/admin (insurance), Working knowledge of Excel and collaboration tools (SharePoint, Teams), Dynamic, flexible and changing environments, Experience with policy admin or underwriting systems, policy administration, Prior shared-service or hub experience, English language B2/C1, German language B2/C1
What You'll Do.
Create/validate bookings in policy admin/finance systems per Business Instructions received in a timely manner before close periods.
Perform data quality checks (parties
coding) and obtain missing info.
Triage and manage submission inboxes and ensure SLA adherence.
Execute standard QA checks and escalate deviations by working with the Local Operations team
Underwriting Operations team Lead
and IT implementations to review and monitor key underwriting controls related to production.
Produce standard and ad-hoc reports as required in coordination with the Underwriting Operations Team Lead.
Understand and work on all Operations and Administration systems SPARC & Eclipse understanding system capabilities and existing manuals related to system usage maintaining latest updates in course.
Ensure taxes are correctly processed internally into the booking system as instructed by local office
file and follow up for EU branches on signed QA.
Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner in collaboration with Local coordinator and Underwriting Operations Team Lead.
Report priority matters recognised when these need to be escalated such as rejections or raising issues related with production booking which affect month reporting
fill and maintain updated production report files in order to track EU offices workload related to bookings.
understand and assist in the implementation and improvement of the Underwriting Process of the branch and follow up processes and internal rules and controls as established.
How You'll Work.
Team & Collaboration
cross-functional coordination; working with the Local Operations team; Underwriting Operations team Lead; IT implementations; collaboration with Local coordinator and Underwriting Operations Team Lead; teamwork in a hub
Communication Scope
English language B2/C1; German language B2/C1
Full Job Description
**Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you 'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.** **Roles and Responsibilities** * Create/validate bookings in policy admin/finance systems per Business Instructions received in a timely manner before close periods. * Perform data quality checks (parties, terms, taxes, coding) and obtain missing info. * Triage and manage submission inboxes and trackers; ensure SLA adherence. * Execute standard QA checks and escalate deviations by working with the Local Operations team, Underwriting Operations team Lead , and IT implementations to review and monitor key underwriting controls related to production. * Produce standard and ad-hoc reports as required in coordination with the Underwriting Operations Team Lead. * Understand and work on all Operations and Administration systems SPARC & Eclipse understanding system capabilities and existing manuals related to system usage maintaining latest updates in course. * Ensure taxes are correctly processed internally into the booking system as instructed by local office * Store, file and follow up for EU branches on signed QA. * Ensure all risk and policy queries are communicated through the appropriate channels and responded to in a timely manner in collaboration with Local coordinator and Underwriting Operations Team Lead. * Report priority matters recognised when these need to be escalated such as rejections or raising issues related with production booking which affect month reporting * Complete, fill and maintain updated production report files in order to tra
Applying for this Operations Technician role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Starr?
Real rants from real employees. Read before you apply.