Blue Origin
OperationsSupportSpecialistII
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Support Specialist II at Blue Origin. Skills: Help Desk management, Day to day support, Shared Asset Prioritization. Occupy the Production Operations Control Center (POCC) which serves as the customer service hub for Blue Origin Manufacturing. Update the POCC monitors with rotational presentations and timely general notifications”
What You'll Achieve.
meet business objectives
Industry & Context.
issue identification and resolution; recovery strategies; analyzing information; reporting gaps; presenting solutions; implementing mitigation plans; math and analytical skills to solve problems
Must wear appropriate personal protective equipment as necessary, Ability to handle multiple decisions based on workload dispersion, program priorities and management and customer decisions, May need to work in various areas that may cause exposure to fumes, dust, toxic or caustic chemicals (well below OSHA and exposure guidelines), outdoor weather, moving mechanical parts and/or be part of a hearing conservation program due to noise levels around certain equipment, U. S. citizen or national, U. S. permanent resident (i. e. current Green Card holder), or lawfully admitted into the U. S. as a refugee or granted asylum, Blue’s Standard Background Check, Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation, Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10, 001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training, Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical
What They're Looking For.
Must Have
2+ years of experience in a manufacturing and/or supply chain driven environment, background in data analysis, inventory accounting, and a solid understanding of cost accounting, Skilled in data extraction, data manipulation, report writing, and aesthetic data presentation, Proficient in the use of technology and automation to achieve overall business goals, Results-driven and proactive in achieving future goals, Possess a solid understanding of financial and operating measurements of manufacturing areas of responsibility, Proven track record of analyzing information and reporting gaps, presenting solutions, and implementing mitigation plans accordingly, Advanced knowledge of Microsoft Office Suite, Excellent written /verbal communications skills, Not afraid of positive confrontation and de-confliction
Nice to Have
Flexible to work varied shifts, overtime, weekends and travel on occasion, Can join SQL tables and produce repeatable data from tools, Based upon job duties, may need to work in various areas that may cause exposure to fumes, dust, toxic or caustic chemicals (well below OSHA and exposure guidelines), outdoor weather, moving mechanical parts and/or be part of a hearing conservation program due to noise levels around certain equipment, Must wear appropriate personal protective equipment as necessary, Ability to handle multiple decisions based on workload dispersion, program priorities and management and customer decisions, Highly skilled in Microsoft Office Suite (Excel, Word, etc), interpersonal skills including excellent written and oral communication skills, math and analytical skills to solve problems, Excellent organizational skills and attention to detail
What You'll Do.
Occupy the Production Operations Control Center (POCC) which serves as the customer service hub for Blue Origin Manufacturing
Update the POCC monitors with rotational presentations and timely general notifications
Support current business systems including issue identification and resolution
functional performance monitoring and recovery strategies to meet business objectives
Leverage both user feedback and business need to drive improvement
Manage shared asset reservations like forklifts
Prioritize customer requests according to critical path schedule needs
How You'll Work.
Communication Scope
Excellent written /verbal communications skills; excellent written and oral communication skills
Process & Methodology
Prioritize customer requests according to critical path schedule needs
Full Job Description
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight! This role is part of Blue Origin Operations, which is comprised of Integrated Supply Chain, Test Operations, Safety, Quality, and Mission Assurance. This includes Manufacturing and Supply Chain support across all Blue Origin facilities. We are looking for someone to apply their technical expertise, leadership skills, and commitment to quality to positively impact safe human spaceflight. Passion for our mission and vision is required! This position is for a weekday shift (Monday through Friday). * 30% Help Desk management – Occupy the Production Operations Control Center (POCC) which serves as the customer service hub for Blue Origin Manufacturing. Update the POCC monitors with rotational presentations and timely general notifications. * 35%: Day to day support - Support current business systems including issue identification and resolution, functional performance monitoring and recovery strategies to meet business objectives. Leverage both user feedback and business need to drive improvement. * 30%: Shared Asset Prioritization – Manage shared asset reservations like forklifts, cranes, trucks, and transport carts. Prioritize customer requests according to critical path schedule needs. **Technical / functional skills (includes computer skills):** * Word, Excel, Outlook, Power Point, Project. Has functional understanding of lean manufacturing, production KPIs, and how these are fed by enterprise business systems. **Qualifications** : * Not afraid of positive confrontation and de-confliction. * 2+ years of experience in a manufacturing and/or s
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