Operations Support Specialist

OperationsSupportSpecialistHospitalOfficeOnsite

$38–63k San Marcos, California, United States FULL TIME
The Brief

“Operations Support Specialist - Hospital Office Onsite at Operations Support Specialist. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Supporting Patient Financial Services in daily operations. Reporting”

Industry & Context.

Problems you'll solve

Perform special projects to identify, and reconcile, payer specific issues

Eligibility Requirements

100% onsite position

What They're Looking For.

Must Have

High School Diploma / GED or 3 years of relevant equivalent experience in lieu of diploma / GED, 0-2+ years work experience in a business, retail, customer service setting

Nice to Have

PC skills in a Windows environment, Knowledge and utilization of desktop applications to include Word and Excel is helpful, Ability to initiate and follow through on projects and work independently

What You'll Do.

Supporting Patient Financial Services in daily operations

Explanation of Benefits review

Perform all job-related duties as assigned

Process incoming and outgoing correspondence

Update patient address in client system

Posting correspondence in client system

Outgoing Mail Processes

Document and distribute all business-related requests and correspondence from patients and insurance companies

Complete all incoming and outgoing faxes for Patient Financial Services

Process all outgoing correspondence daily

Retrieve and complete all designated requests

Complete all assigned projects in a timely manner

Communicate to Guidehouse management areas of concern or areas of improvement

Complete all internal requests

Complete all copying and printing requests for Patient Financial Services

Update patient demographic and insurance information

Perform special projects to identify

payer specific issues

How You'll Work.

Team & Collaboration

Communicate to Guidehouse management areas of concern or areas of improvement

Communication Scope

Communicate to Guidehouse management areas of concern or areas of improvement

Process & Methodology

Ability to initiate and follow through on projects, Complete all assigned projects in a timely manner, Perform special projects to identify, and reconcile, payer specific issues

Free ATS check

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