OperationsSupportAssistant

We’re looking for an Operations Support Assistant to help support the day-to-day running of a growing UK-based business in a fully remote role. This position is hands-on and varied, involving administration, ticket handling, supplier coordination, and general operational support. You’ll play an important role in keeping requests organised, information accurate, and tasks moving across the business. #### Key Responsibilities #### Administrative Support * Assist with general business administration tasks * Attend meetings and record key outcomes and actions * Support scheduling and calendar management * Prepare business documents and internal correspondence * Maintain organised files and records #### Operational Support * Log and manage incoming tickets and support requests * Handle calls, messages, and general business enquiries * Request and follow up on supplier quotes and pricing * Communicate with suppliers and clients regarding updates and queries * Assist with drafting basic proposals and quotations * Support onboarding coordination and setup activities #### Systems Support * Track tickets through internal systems and ensure resolution * Assist with CRM updates and data maintenance * Support account setup and user access management * Help ensure systems and records are accurate and current #### What You’ll Bring * Strong organisational and multitasking abilities * Clear communication skills * Comfortable working with ticketing systems and CRMs * Ability to work independently in a remote environment * High attention to detail and follow-through ## Requirements * Minimum of 3 years’ experience in an administrative, operational, or similar support role * Proficient in Microsoft Office (Word, Excel, Outlook, etc.) * Familiarity with CRM systems or similar platforms is a strong advantage * Sharp attention to detail, with a commitment to accuracy and high-quality work * Highly organised, reliable, and skilled at managing time and responsibilities * Confident working