GBD FedEx Express UK Transportation Limited
Transportation
OperationsSupportAgent
“Operations Support Agent at GBD FedEx Express UK Transportation Limited. Ensuring that customers' urgent packages get to the right place, on time. Answering incoming calls from customers”
What You'll Achieve.
Ensuring that customers' urgent packages get to the right place, on time
Industry & Context.
investigating failed shipments deliveries or collections
What They're Looking For.
Must Have
Good communication and social skills, Ability to work in a fast-paced environment with strict timelines, Ability to manage own time effectively with attention to detail
What You'll Do.
Ensuring that customers' urgent packages get to the right place
Answering incoming calls from customers
Checking and investigating failed shipments deliveries or collections
Entering data into our in-house tracking system
Running clear and effective communication and collaboration
Adhering to FedEx processes
procedures and controls
and regulatory requirements
How You'll Work.
Team & Collaboration
collaboration with the team; collaboration with your manager; collaboration with other operations stations
Communication Scope
Good communication and social skills
Applying for this Operations Support Agent role?
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