FedEx Express UK Transportation Limited

transportation

OperationsSupportAgent

£0k+ United Kingdom PART TIME
The Brief

“Operations Support Agent at FedEx Express UK Transportation Limited. Skills: Operations Support, Customer Service, Logistics. Ensure packages get to the right place, on time. Answer incoming calls from customers”

What You'll Achieve.

Ensuring that customers' urgent packages get to the right place, on time

Industry & Context.

transportation
Problems you'll solve

Checking and investigating failed shipments deliveries or collections

What They're Looking For.

Must Have

Good communication and social skills, Ability to work in a fast-paced environment with strict timelines, Ability to manage own time effectively with attention to detail

What You'll Do.

Ensure packages get to the right place

Answer incoming calls from customers

Investigate failed shipments

Enter data into tracking system

Adhere to FedEx processes and procedures

How You'll Work.

Team & Collaboration

Running clear and effective communication and collaboration with the team, your manager, and other operations stations

Communication Scope

Good communication and social skills

Free ATS check

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