Amazon Commercial Services Pty Ltd
manufacturing/distribution/warehousing/large retail
OperationsSupervisor(ProcessAssistant),Outbound-DayShift
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“Operations Supervisor (Process Assistant), Outbound - Day Shift at Amazon Commercial Services Pty Ltd. Skills: Process Assistant, Operations Management, Team Leadership. Support and work in other departments. Help support daily management of department duties”
What You'll Achieve.
Ensuring successful area performance
Industry & Context.
Identify and address safety hazards
Lifting up to 16 kilos, Stand/walk for up to 10-12 hours, Push, pull, squat, bend and reach, Work Wednesday to Saturday day shift
What They're Looking For.
Must Have
Previous experience leading teams, Experience working within a similar field, Excellent written and verbal communication and interpersonal skills, Availability to work 38 hours+/week, Experience working with computers and Microsoft Office
Nice to Have
Leadership experience directly managing others, Comfortable in lifting up to 16 kilos, Stand/walk for up to 10-12 hours, Able to frequently push, pull, squat, bend and reach, Experience with performance metrics, Experience with lean process improvement
What You'll Do.
Support and work in other departments
Help support daily management of department duties
Provide coverage for Area Managers
Provide policy follow-up
Track and report ATS/labor hours
Assist the floor as an associate resource
Verify SOP compliance
Ensure successful area performance
Track associate performance
Report associate performance
Provide feedback on associate performance
Participate in Operational Excellence initiatives
Understand daily production goals
Assist in keeping work area clean
Assist in keeping work area organised
Identify safety hazards
Address safety hazards
Coach associates to work safely
Refer job injuries to area manager
How You'll Work.
Team & Collaboration
Cross-functional teams; Area Managers; Associates
Communication Scope
Verbal communication; Written communication; Interpersonal skills
Full Job Description
We’re seeking for an experienced Process Assistant to join the team at our Fulfillment Center in Dandenong on a Wednesday to Saturday day shift. The Process Assistant will support the Area Manager, and will hold responsibilities specific to receive, stow, pick, pack or ship. Key job responsibilities: - Support and work in other departments as required, - Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, - Providing coverage for Area Managers, - Providing policy follow-up, attendance tracking (duties do not extend to discipline), - Tracking and reporting of ATS/labor hours, - Assisting the floor as an associate resource, training associates and verifying SOP compliance, - Ensuring successful area performance, through tracking, reporting and feedback of associate performance, - Participating in Operational Excellence initiatives in some capacity, - Fully understanding workflow and daily production goals, - Assisting in keeping work area clean and organised, - Identifying and addressing safety hazards within the work area, - Coaching associates to work safely at all times - Referring all job injuries immediately to area manager. Basic Qualifications: - Previous experience leading teams - Experience working within a similar field (manufacturing/distribution/warehousing/large retail) - Excellent written and verbal communication and interpersonal skills to coach, train and assist team members - Availability to work 38 hours+/week, and overtime as required - Experience working with computers and Microsoft Office (Outlook, Word, Excel) Preferred Qualifications: - Leadership experience directly managing others - Comfortable in lifting up to 16 kilos, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach, all with or without reasonable accommodation - Experience with performance metrics and lean process improvement Acknowledgement of country: In the spirit of recon
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