Company
OperationsSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Supervisor. Skills: Process management, Cross-functional coordination, Vendor management, Stakeholder management. Supervise administrative operations. Supervise financial operations”
Industry & Context.
Resolve employee relations issues; Determine appropriate course of action
What They're Looking For.
Must Have
Bachelor's degree or equivalent, At least three years minimum experience, Previous supervisory experience
What You'll Do.
Supervise administrative operations
Supervise financial operations
Coordinate administrative operations
Coordinate financial operations
Monitor administrative operations
Monitor financial operations
Supervise professional staff
Supervise clerical staff
Assist with new hire orientation
Supervise assigned staff
Assign tasks to staff
Ensure efficient operational flow
Ensure timely assignment completion
Ensure adherence to standards
Ensure adherence to regulations
Coordinate monthly schedule
Submit weekly timesheets
Monitor unit coordinator performance
Ensure compliance with procedures
Complete annual performance appraisals
Serve as first point of contact
Resolve employee relations issues
Coordinate audio-visual requirements
Coordinate technology requirements
Order catering services
Analyze communications
Categorize communications
Prioritize communications
Respond to communications
Determine appropriate course of action
Collaborate with educators
Create orientation schedule
Schedule mandatory trainings
Maintain departmental files
Supervise file maintenance
Maintain departmental manuals
Supervise manual maintenance
Maintain departmental records
Supervise record maintenance
Provide backup support
Assist with project management
Assist with project follow-through
Participate in quality improvement teams
Handle confidential information
Create correspondence
Plan departmental receptions
Organize departmental receptions
Coordinate departmental receptions
Plan departmental meetings
Organize departmental meetings
Coordinate departmental meetings
Plan departmental functions
Organize departmental functions
Coordinate departmental functions
Handle telephone calls
Monitor inventory of office supplies
Monitor inventory of office equipment
Purchase office supplies
Purchase office equipment
Stay within established budget
Keep office equipment in working order
Contact vendors for repairs
Contact IT for repairs
Contact vendors for replacements
Contact IT for replacements
Maintain communication lines
Act as liaison with customers
Provide recommendations for systems
Improve office productivity
Improve cost effectiveness
Conform to hospital standards
Follow infection control procedures
Follow safety procedures
Perform other duties as needed
How You'll Work.
Team & Collaboration
Work with managers; Work with staff; Collaborate with educators; Work with unit coordinators; Internal customers; External customers; Other departments
Communication Scope
Professional manner; Courteous speaking manner
Process & Methodology
Project management
Full Job Description
**POSITION SUMMARY:** Operations Supervisor supervises, coordinates and monitors administrative and financial operations for the assigned department(s). Directly supervises professional and clerical and is the administrative liaison for the assigned department(s). Committed to provide the highest quality of service in an ambulatory or hospital based setting. **Position: Operations Supervisor** **Department: Methuen** **Schedule: 40 hours** **ESSENTIAL RESPONSIBILITIES / DUTIES:** * Ensures that the assigned department(s) runs smoothly, efficiently and professionally on a daily basis. Assists with new hire orientation, training, supervising, and assigning tasks to assigned staff. * Manages work flow and monitors quality of work of the assigned group to ensure an efficient operational flow, timely completion of assignments and adherence to department’s standards and regulations. * Coordinates and maintains the monthly schedule for the assigned department(s). * Tracks and collects employees’ hours; reviews employee hours against the scheduled time to work, tracks leaves and vacation/sick time for the Department. * Submits weekly timesheets to the manager/director, and in the absence of manager/director, submits timesheets to Payroll Department. * Monitors performance of unit coordinators and compliance with departmental procedures and completes annual performance appraisals. * Serves as first point of contact for benefit and payroll questions for all department employees. * Works with managers and staff to resolve employee relations issues, drawing on appropriate BMC resources. * Schedules meetings, coordinates audio-visual and technology requirements, orders catering services, etc., as needed. * Analyzes, categorizes and prioritizes correspondence; responds to communications on behalf of the Manager; acts with a high level of independence in determining appropriate course of action. * Collaborates with the department’s educators in creating an orientation schedule for
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