Wynn Resorts
Hospitality
OperationsSupervisor
“Operations Supervisor at Wynn Resorts. Skills: Operations management, Staff supervision, Customer service. Manage daily operations. Operate outlet efficiently”
What You'll Achieve.
Ensure venue remains competitive; Ensure venue remains relevant
Industry & Context.
Solve problems; Execute job functions
Work in loud environment
What They're Looking For.
Must Have
Manage staff performance, Maintain department standards, Ensure customer satisfaction, Adhere to company policy, Communicate in English
Nice to Have
Forbes 5 Star Standard rating
What You'll Do.
Manage daily operations
Operate outlet efficiently
Monitor staff performance
Maintain department standards
Ensure customer satisfaction
Apply service standards
Perform duties per policy
Ensure venue runs per policy
Communicate operational details
Manage administrative duties
Create teamwork environment
Promote employee satisfaction
Correct service deviations
Provide on job training
Establish relationships with guests
Maintain rapport with guests
Exceed guest expectations
Identify customer needs
Anticipate customer needs
Accommodate special engagements
Amplify guest experience
Address guest requests
Handle guest complaints
Provide feedback on recommendations
Share guest ideas with staff
Include guest ideas in planning
Execute job functions
Enforce safety policies
How You'll Work.
Team & Collaboration
Internal guests; External guests; Staff; Management
Communication Scope
Professional manner
Applying for this Operations Supervisor role?
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