ShipMonk
OperationsSupervisor
“Operations Supervisor at ShipMonk. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, supervisory role, inventory management, communication, interpersonal abilities, data analysis. lead, manage and develop a team of 25 to 30 ShipMonk Associates. Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective acti”
What You'll Achieve.
productivity; process; quality of warehouse operations through warehouse KPIs; maximize productivity
Industry & Context.
Ability to dive deep into data and provide thought-provoking, workable business solutions
Available to work on weekends, holidays, and overtime as needed, Must be able to stand for most of the day, Ability to lift up to 50lbs
What They're Looking For.
Must Have
Minimum 2 years of experience in a supervisory role, Working knowledge of inventory management software, Excellent organization, planning skills, and attention to detail, Outstanding communication and interpersonal abilities, Proven track record of taking ownership, driving results, and managing change, Ability to dive deep into data and provide thought-provoking, workable business solutions, Ability to work in a fast-paced environment, Must be able to stand for most of the day, Ability to lift up to 50lbs
Nice to Have
Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank
What You'll Do.
manage and develop a team of 25 to 30 ShipMonk Associates
Communicate policies to Associates and act as the primary information source for the team
and taking corrective action when needed
Use software to keep records
and manage the inventory flow
focus on the productivity
and quality of warehouse operations through warehouse KPIs
Report to upper management on stock levels
Constantly work to improve processes
Optimize employee workflow (e. g. submit requests for the appropriate supplies) in order to maximize productivity
ensure that facility equipment is properly maintained and safe
Communicate with the warehouse manager to make critical decisions
Train new warehouse associates
overseeing warehouse sanitation in your assigned department
identify when sanitation fails and the appropriate actions that are needed to correct
How You'll Work.
Team & Collaboration
Communicate policies to Associates; Communicate with the warehouse manager to make critical decisions
Communication Scope
outstanding communication and interpersonal abilities
Process & Methodology
planning skills
Applying for this Operations Supervisor role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about ShipMonk?
Real rants from real employees. Read before you apply.