KONE
OperationsSupervisor
“Operations Supervisor at KONE. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management, Operational metrics, Resource planning, Continuous improvement. Oversee day‑to‑day operations. Guide a capable technical team”
What You'll Achieve.
Ensure our services consistently meet operational targets; Deliver outstanding customer satisfaction; Meet KPIs
Industry & Context.
Manage and resolve customer operational enquiries proactively, ensuring issues are addressed efficiently and professionally.
Applicants must either be a permanent resident or citizen of Australia or a citizen of New Zealand to apply for this position.
What They're Looking For.
Must Have
Full driver’s license
What You'll Do.
Oversee day‑to‑day operations
Guide a capable technical team
Ensure services consistently meet operational targets
Deliver outstanding customer satisfaction
Lead and support a high‑performing service team
Build customer relationships
Manage and resolve customer operational enquiries proactively
Take ownership of profit and loss performance
Driving value‑added sales opportunities
Managing operational costs
Oversee workload planning
Optimise service routes
Maintain a safety culture
Ensure all team members follow safe work practices
Comply with industry regulations and KONE policies
Provide ongoing coaching
and development opportunities to your team
How You'll Work.
Team & Collaboration
Collaborative team player who is proactive in supporting colleagues and the wider business.
Communication Scope
Providing clear, timely communication
Applying for this Operations Supervisor role?
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