Jll
OperationsSupervisor
Neural analysis suggests this role is
optimal for Senior candidates.
“Operations Supervisor at Jll. Skills: Operations Leadership, Reporting & Performance Management, People Leadership. Lead daily operations. Provide operational support”
What You'll Achieve.
Ensure safe, efficient, and cost-effective service delivery
Industry & Context.
analytical abilities
Must be authorized to work in the United States without sponsorship
What They're Looking For.
Must Have
High School Diploma or equivalent, Minimum 7 years of technical experience in building engineering with expertise in packaged HVAC equipment repair, refrigeration, maintenance, and overall system design and application, Proficient in Microsoft Office Suite (Word, Excel, Outlook), Experience with CMMS systems (Corrigo or similar), Understanding of HVAC systems, refrigeration principles, and building automation, organizational and management capabilities, Excellent interpersonal and supervisory skills with customer service focus, analytical abilities and attention to detail, Effective business writing and verbal communication, Ability to multi-task and work independently or collaboratively, Adaptable to dynamic work environments and change management, Valid Driver's License, Universal EPA Refrigerant Certification
Nice to Have
8+ years of building engineering operations experience, Previous management or supervisory experience in commercial real estate or facilities management, Experience with budget management and financial forecasting, Trade-specific certifications (HVAC, electrical, plumbing), Safety certifications (OSHA 10/30, First Aid/CPR), Building operator or facilities management credentials, Familiarity with JLL systems and processes, Advanced proficiency in data analysis and reporting tools, Experience with energy management and sustainability initiatives
What You'll Do.
Lead daily operations
Provide operational support
Track and report performance metrics
Collaborate with Operations Managers
Streamline projects and processes
Participate in talent acquisition
Onboarding of technical staff
Communicate owner/landlord processes
Ensure safe work environments
Manage refrigerant purchases
Gather and compile data
Track and monitor SLA performance
Oversee budget planning
Forecasting processes
Development of technical teams
Conduct performance reviews
Ensure compliance with policies
and onboard technical staff
Support special projects
Perform other duties as assigned
How You'll Work.
Team & Collaboration
Collaborate with fellow Operations Managers; Partner with EH&S and account management; Work collaboratively
Communication Scope
Effective business writing; Verbal communication
Process & Methodology
Streamline projects
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. ## Operations Supervisor - Building Engineering ## ## What This Job Involves Lead daily operations for your designated area(s), ensuring safe, efficient, and cost-effective service delivery to clients and building occupants. You'll provide direct operational support to field teams, track and report performance metrics, and collaborate with fellow Operations Managers to ensure regional consistency. Your role includes leveraging specialized skills to streamline projects and processes while participating in talent acquisition and onboarding of technical staff. ## ## Your Day to Day **Operations Leadership** * Communicate owner/landlord processes to engineering teams and contractors performing building infrastructure work * Identify, implement, and execute updates to policies, procedures, and best practices * Partner with EH&S and account management to identify safety hazards and ensure safe work environments * Manage refrigerant purchases and tracking compliance **Reporting & Performance Management** * Gather and compile data for business reporting requirements * Track and monitor SLA performance metrics * Manage work orders and NTE (Not-to-Exceed) approvals in Corrigo system * Oversee budget planning and forecasting processes **People Leadership** * Direct operations, staffing, performance, and development of technical teams * Conduct performance reviews and ensure compliance with policies, procedures, and train
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