Amazon Commercial Services
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
OperationsSupervisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Supervisor at Amazon Commercial Services. Skills: Process management, Team leadership, Operational efficiency. Foster a health and safety culture. Ensure adherence to laws and policies”
What You'll Achieve.
Achieve performance goals; Achieve productivity standards
Industry & Context.
Issue resolution
Lift up to 20kg, Stand/walk up to 10 hours, Push, pull, squat, bend, reach, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
Experience in warehouse operations, Experience in logistics, Work a flexible schedule/shift/work area, Can lift up to 20kg, Stand/walk during shifts up to 10 hours, Frequently push, pull, squat, bend, and reach
Nice to Have
Experience managing teams, Experience with planning, Experience with performance metrics, Experience with process improvement, Experience in Microsoft Office suite, Excel proficiency, Outlook proficiency
What You'll Do.
Foster a health and safety culture
Ensure adherence to laws and policies
Assist in daily oversight and management
Conduct staff debriefs
Complete all paperwork accurately
Perform duties in line with SOPs
Allocate tasks to staff
Meet daily performance targets
Ensure adequate staffing levels
Manage call outs for training
Monitor department productivity
Support onboarding of new associates
Support training of new associates
Track Exchange Point metrics
Analyze Exchange Point metrics
Report Exchange Point metrics
Identify factors contributing to objectives
Understand factors contributing to objectives
Monitor associate hours
Monitor associate schedules
Address process-related issues
Resolve process-related issues
Ensure timely reporting of defects
Ensure accurate reporting of defects
How You'll Work.
Team & Collaboration
Operations Shift Manager; Delivery Station Manager
Full Job Description
Amazon Logistics is seeking an Operations Supervisor to collaborate with the Operations Shift Manager and Delivery Station Manager in driving innovation and ensuring effective execution within transportation networks. This role requires a proactive leader capable of inspiring a team to achieve performance goals and productivity standards that align with company objectives. The ideal candidate will also be responsible for monitoring team attendance and workflow, working closely with the Operations Shift Manager and Delivery Station Manager to identify and resolve any issues that may arise. Please not the shift pattern for this role is Sunday - Wednesday 07.00 - 17.00 Key job responsibilities - Contribute to fostering a strong health and safety culture by ensuring adherence to relevant laws and internal policies. - Assist in the daily oversight and management of departmental tasks. - Conduct staff debriefs, ensuring all paperwork is accurately and thoroughly completed. - Perform duties in line with Standard Operating Procedures (SOPs). - Allocate tasks to staff as needed to maintain workflow and meet daily performance targets. - Ensure adequate staffing levels for your area, including managing call outs for training, addressing absences, overseeing performance, providing coaching, and continually monitoring department productivity. - Support the onboarding and training of new associates to ensure they possess the necessary knowledge to perform required tasks. - Collaborate with the Operations Shift Manager and Delivery Station Manager in tracking, analyzing, and reporting Exchange Point metrics. - Support the Operations Shift Manager and Delivery Station Manager in identifying and understanding factors contributing to the achievement or shortfall of Exchange Point objectives. - Monitor and report on associate hours and schedules. - Address and resolve process-related issues within the area as needed. - Ensure timely and accurate reporting of equipment defects. Basic Q
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