Company
OperationsStrategyAnalyst
“Operations Strategy Analyst. Skills: resilience strategy, Operational Recovery Planning, Incident Management, governance, risk and control frameworks, stakeholder coordination, assurance activity. develop, implement, and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework. enable the bank to respond and recover important business services to severe but plausible scenarios”
What You'll Achieve.
enable the bank to respond and recover important business services to severe but plausible scenarios; minimise the impact to customers, clients, colleagues and the wider market; ensure Important Business Services can continue to operate during disruption events to minimise the impact on customers, clients and the market; enable Important Business Services to remain within or mitigate impact tolerance thresholds; enable effective investment decisions to the Board and Executive Committees; demonstrate Important Business Services’ ability to recover within impact tolerance for a severe but plausible scenario; deliver on work that impacts the whole business function; deliver to a consistently excellent standard; meet required outcomes; support the resolution of escalated issues; strengthening controls in relation to the work done; achievement of the objectives of the organisation sub-function; keep up to speed with business activity and the business strategy; achieve outcomes
Industry & Context.
solve problems creatively and effectively
What They're Looking For.
Must Have
understanding of governance, risk, and control frameworks, with the ability to identify gaps in process adherence, quality assurance, and evidential record keeping, Experience in training, process testing, exercises, and assurance activity to validate operational readiness and staff competency, Demonstrated project management capability, including stakeholder coordination, tracking deliverables, and delivering sustainable operational improvements
Nice to Have
Experience with supporting or conducting TECHEVAL/OPEVAL type assessments, inspections, or assurance reviews, Solid understanding of evidential integrity, documentation standards, and auditability for regulatory and legal scrutiny, Familiarity with statutory inspections from government-appointed bodies, including maintaining documentation to support audit, review, or investigative activity
What You'll Do.
and maintain an effective resilience strategy and Operational Recovery Planning and Incident Management framework
enable the bank to respond and recover important business services to severe but plausible scenarios
minimise the impact to customers
colleagues and the wider market
Socialisation and implementation of the resilience strategy and underpinning framework
Development and enhancement of the resilience
crisis and incident management framework
Operational Recovery Planning and Security Incident Management planning standards and controls enhancement
Provide oversight to the business and technology recovery capability improvements
and uplifts to third-party recovery capabilities
Communication of the firm’s / business’ resilience position through clear and transparent scorecards / dashboards
Enhancement of resilience
crisis management and incident response and recovery capability through sophisticated
regular and adequate testing coverage
Assurance that services and products are built resiliently by the business through the change management process
Continually remain abreast of resilience and crisis and incident management developments
regulatory policy requirements and the emerging landscape
Mitigation of the impact of unexpected incidents by identifying
responding to and enabling the resolution of events
Execution of responses to reported incidents and potential threats
Documentation and analysis of past prioritised incident details
the steps to resolution and the lessons learnt
How You'll Work.
Team & Collaboration
Collaborate closely with other functions/ business divisions; Lead a team performing complex tasks; lead collaborative assignments and guide team members; Consult on complex providing advice to People Leaders; Perform work that is closely related to that of other areas; Collaborate with other areas of work, for business aligned support areas; Engage in complex analysis of data from multiple sources of information; Working closely with operational, technical, and risk stakeholders
Communication Scope
Communication of the firm’s / business’ resilience position (risks and remediation) through clear and transparent scorecards / dashboards; Communicate complex information
Process & Methodology
Demonstrated project management capability, stakeholder coordination, tracking deliverables, delivering sustainable operational improvements
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