Airspace
logistics
OperationsSpecialistIII
“Operations Specialist III at Airspace. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. set up all new orders containing the most time-sensitive commodities for success. provide proactive updates to customers on any deviations”
Industry & Context.
Advanced Problem Solving; independently resolve all escalated issues using provided resources with minimal to no assistance; assist in resolving team member escalations and questions; balance speed, cost, and customer impact without defaulting to escalations
What They're Looking For.
Must Have
Operations Specialist II Job Description, Advanced Problem Solving, independently resolve all escalated issues using provided resources with minimal to no assistance, assist in resolving team member escalations and questions, Understand Margin vs Total Cost for an order and apply knowledge to additional charge approvals, Expert on all International regulations, Import, and Export requirements, understand big picture decisions for customers, balance speed, cost, and customer impact without defaulting to escalations, Balancing cost of service quality and expectations with margin
What You'll Do.
set up all new orders containing the most time-sensitive commodities for success
provide proactive updates to customers on any deviations
track order status progression from start to finish
Advanced Problem Solving
independently resolve all escalated issues using provided resources with minimal to no assistance
assist in resolving team member escalations and questions
Understand Margin vs Total Cost for an order and apply knowledge to additional charge approvals
Expert on all International regulations
and Export requirements
understand big picture decisions for customers
and customer impact without defaulting to escalations
Balancing cost of service quality and expectations with margin
How You'll Work.
Team & Collaboration
assist in resolving team member escalations and questions; cross-functional coordination
Communication Scope
proactive updates to customers
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