Pfizer
pharmaceutical
OperationsSpecialist(Contractor)
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“Operations Specialist (Contractor) at Pfizer. Skills: managing quality events, process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. managing quality events across Pfizer’s commercial operations. ensuring timely, compliant, and high-quality execution in line with global quality standards”
What You'll Achieve.
ensuring timely, compliant, and high-quality execution in line with global quality standards; ensure its accurate application and compliance; ensure deliveries are completed on time, even in challenging situations
Industry & Context.
root cause analysis (RCA)
What They're Looking For.
Must Have
Excellent written and spoken English, including technical writing, is mandatory, Ability to work effectively, under strict timelines and SLA commitments, Proven follow-up discipline and resilience when working with internal and external stakeholders, Ability to challenge, influence, and drive compliance in a professional and fact-based manner, organizational skills and ability to manage multiple quality events in parallel, Comfortable working in a global, multicultural environment, Self-motivated, Good communication and interpersonal skills
Nice to Have
1 year + experience in audit, compliance, or quality operations, in a regulated environment, Background in pharmaceutical or other life sciences preferable though not essential, A service-oriented and compliance-focused mindset, High level of attention to detail and documentation accuracy
What You'll Do.
managing quality events across Pfizer’s commercial operations
and high-quality execution in line with global quality standards
manage end-to-end cases
root cause analysis (RCA)
development of remedial measures
stakeholder alignment and follow- up through completion
Review and manage cases within defined scope
compliant documentation
impact assessments and CAPA descriptions and follow up records
Follow up with internal stakeholders and vendors
Actively track timelines
and ensure adherence to SLAs
Support remediation efforts for audit findings
Maintain high-quality documentation aligned with predefined standards
Proactively identify recurring issues and improvement opportunities
Support continuous improvement of processes in scope
How You'll Work.
Team & Collaboration
cross-functional coordination; stakeholder alignment; working closely with internal stakeholders, and vendor partners across regions; Follow up with internal stakeholders and vendors
Communication Scope
written and verbal English; Good communication and interpersonal skills; technical writing
Process & Methodology
resource planning, manage multiple quality events in parallel
Full Job Description
We believe that our people are our most valued resource and the foundation of our success. Why don’t you start your career in a multinational and challenging work environment in the pharmaceutical sector? We invite you to Pfizer for our new organizational structure in Global Operations Services Center (GOSC) which delivers services to Europe, AfME, LATAM, NA and APAC from Pfizer Türkiye. We are hiring Operations Specialists who will be accountable to managing quality events across Pfizer’s commercial operations, ensuring timely, compliant, and high-quality execution in line with global quality standards. **Role Purpose** The Operations Specialist will manage end-to-end cases, including review, documentation, root cause analysis (RCA), development of remedial measures, stakeholder alignment and follow- up through completion. The role requires strong written and verbal English, high attention to detail, persistence in stakeholder follow up, and the ability to drive compliance within strict timelines. This is a high-visibility role working closely with internal stakeholders, and vendor partners across regions. **We are looking for:** * Preferably 1 year + experience in audit, compliance, or quality operations, in a regulated environment * Background in pharmaceutical or other life sciences preferable though not essential * A service-oriented and compliance-focused mindset * High level of attention to detail and documentation accuracy * Ability to work effectively, under strict timelines and SLA commitments * Proven follow-up discipline and resilience when working with internal and external stakeholders * Ability to challenge, influence, and drive compliance in a professional and fact-based manner * Strong organizational skills and ability to manage multiple quality events in parallel * Comfortable working in a global, multicultural environment * Self-motivated * Good communication and interpersonal skills * Excellent written and spoken English, including technical writ
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