Alpaca
OperationsReliabilityEngineer-Automations
Neural analysis suggests this role is
optimal for Senior candidates.
“Operations Reliability Engineer - Automations at Alpaca. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, software engineering, shipping and operating complex, large-scale systems, Golang, Typescript/React, SQL, observability, tracing, continuous profiling, analytical and problem-solving skills, communication skills. systematically eliminate manual work and replace it with durable, auditable ”
What You'll Achieve.
systematically eliminate manual work; replace manual work with durable, auditable software systems; reduce operation time; scale globally without scaling headcount linearly; measured impact on efficiency and reliability; auditability; traceability; data lineage; transparency for our auditors and regulators
Industry & Context.
Exceptional analytical and problem-solving skills; ability to deconstruct complex requirements into clear technical components
On-call support rotations, incident response
What They're Looking For.
Must Have
5+ years of professional software engineering experience, with a proven track record of shipping and operating complex, large-scale systems in production., business sense and understanding of operations, Deep, hands-on expertise in Golang, including a command of its concurrency models (goroutines, channels), memory management, and standard library., Proven track record of building user-facing features end-to-end with Typescript/React, Proficient with SQL and relational databases, preferably PostgreSQL., Demonstrated ability to reason about human workflows as systems, not just software services., Experience with observability, tracing, continuous profiling, Exceptional analytical and problem-solving skills, with the ability to deconstruct complex requirements into clear technical components and excellent communication skills for working in a cross-functional environment., High ownership mindset with bias toward durable, structural fixes over tactical patches.
Nice to Have
Knowledge of service oriented architectures, Experience with major cloud platforms (we primarily use GCP)., Financial market (exchange, broker-dealers, clearing, etc. ) knowledge, Experience with Docker and Kubernetes., A passion for financial markets or the desire to learn, Knowledge of Agile/Scrum methodologies, Demonstrable experience in designing, building, and reasoning about distributed systems, including a understanding of microservices architecture and API design patterns (e. g. , REST, gRPC)., Experience with capacity planning and benchmarking
What You'll Do.
systematically eliminate manual work and replace it with durable
auditable software systems
immersing yourself in operational workflows: observing
and deeply understanding processes end-to-end before designing solutions
building automations and tooling that allow Alpaca's operations to scale globally without scaling headcount linearly
and monitor production automations and UIs that remove manual steps and reduce operation time.
Execute operational procedures to surface painful manual processes prior to automation.
Instrument and report baseline and outcome metrics (MTTC
ops satisfaction) and iterate based on measured impact.
Produce Platform Opportunity Briefs / RFCs for higher-level platform tooling and automations
Own the full lifecycle of the systems you build
including automated deployment (CI/CD with tools like ArgoCD and Terraform)
On-call support rotations and incident response
following a "you build it
you run it" philosophy.
Build systems with auditability
and data lineage as a first-class concern to ensure transparency for our auditors and regulators.
How You'll Work.
Team & Collaboration
cross-functional coordination; Partner with frontend engineers to productize ops tooling so global teams can run functions with predictable staffing.; Collaborate with licensed BD leadership, Compliance, and Security to build auditable, safe automations with role-based access and clear runbooks.; working in a cross-functional environment
Communication Scope
excellent communication skills for working in a cross-functional environment
Process & Methodology
resource planning
Full Job Description
Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 230+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role As an Operations Reliability Engineer, you will embed directly within brokerage operations functions to systematically eliminate manual work and replace it with durable, auditable software systems. You start by immersing yourself in operational workflows: observing, documenting, and deeply understanding pro
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