Trustly

Data Product & FCP EU

OperationsProductionLead

Lisbon, Portugal FULL TIME Remote Friendly
The Brief

“Operations Production Lead at Trustly. Skills: operational delivery, drive production, stakeholder management. define and ensure that our business goals are translated into clear deliverables and goals for our KYC & Transaction monitoring teams. responsible that the goals are met”

What You'll Achieve.

ensure that we bring in customers that adhere to our internal guidelines as well as ensuring that this is the case throughout their lifetime using Trustly; deliver more with what we have; ensure we keep our commitments towards our business; drive the team towards success; drive production; drive a team's delivery output forward

Industry & Context.

Data Product & FCP EU
Problems you'll solve

Identify, dig deep and untangle pressure points; enjoy solving problems

What They're Looking For.

Must Have

experience within KYC/AML in Fintech, Payments, Banking, or Financial Services environments

Nice to Have

deep commercial understanding and know how sales, account management and customer success work, able to view their side of the customer story and translate that into your deliverables and priorities

What You'll Do.

define and ensure that our business goals are translated into clear deliverables and goals for our KYC & Transaction monitoring teams

responsible that the goals are met

deliver more with what we have

keep our commitments towards our business

Translate business requirements to clear operational deliveries

Oversee & hand on deliver projects related to the natural changing environments that Trustly is

dig deep and untangle pressure points that you see in the team and around you to drive the team towards success

How You'll Work.

Team & Collaboration

great stakeholder manager and have a proven track record in delivering outcomes with different stakeholders, preferably together with commercial, legal and/or compliance; collaborating across different areas of the organisation

Process & Methodology

deliver projects

Free ATS check

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