Deutsche Bank Group
Investment Banking
OperationsProcessAutomationLead,AVP
“Operations Process Automation Lead, AVP at Deutsche Bank Group. Skills: Process Automation, Business Analysis, Stakeholder Management, Delivery Ownership. Driving Process Automation in Investment Banking Operations.. identify, design and deliver automation solutions within an AI powered case management system that simplify processes, unlock business value, improve risk outcomes, and enhance client and employee experience.”
What You'll Achieve.
reduce manual effort; improve throughput; strengthen operational outcomes; unlock business value; improve risk outcomes; enhance client and employee experience; deliver automation solutions; solutions deliver the intended business benefit; fit for day‑to‑day operational use; driving momentum through clear communication, prioritisation, and ownership; consistently drive outcomes
Industry & Context.
identifying manual activities, inefficiencies, and control gaps; identify root causes of inefficiency
What They're Looking For.
Must Have
Proven experience identifying and delivering automation initiatives that reduce manual effort, improve throughput, and strengthen operational outcomes within a Financial Services environment., ability to analyse operational workflows, identify root causes of inefficiency, and translate user needs into clear, outcome‑focused requirements, user stories, and acceptance criteria that support effective build and adoption., Solid understanding of Operations workflows, controls, and operational risk considerations, with the ability to design solutions that improve efficiency while maintaining governance, auditability, and control standards., Hands‑on experience owning initiatives through discovery, build, testing, UAT, and production release, ensuring solutions deliver the intended business benefit and are fit for day‑to‑day operational use., Experienced in working across Operations, Technology, and Change stakeholders, aligning delivery to shared objectives and driving momentum through clear communication, prioritisation, and ownership., Experience working with case management, workflow, or AI‑enabled platforms, with a practical understanding of how to realise value within platform and architectural constraints., sense of accountability with the ability to manage multiple initiatives in parallel, maintain delivery focus, and consistently drive outcomes in a fast‑paced, change‑driven environment.
Nice to Have
Sponsorship for Industry relevant certifications and education
What You'll Do.
Driving Process Automation in Investment Banking Operations.
design and deliver automation solutions within an AI powered case management system that simplify processes
unlock business value
improve risk outcomes
and enhance client and employee experience.
Partner with Operations teams to review current state processes
identifying manual activities
Assess and prioritise automation opportunities based on operational impact
and alignment with transformation objectives.
Translate operational needs into clear
structured business requirements
including process flows
and acceptance criteria.
Capture user feedback and operational insights to drive continuous improvement of the AI case management platform.
Support user adoption by contributing to operating procedures
and change communications
helping embed automation into day‑to‑day Operations.
Own delivery of automation initiatives from initial discovery through build
and production release.
Coordinate closely with Technology
and Operations teams to manage dependencies
resolve delivery risks
and ensure outcomes are delivered to agreed scope and quality.
Plan and support functional testing and user acceptance testing with Operations stakeholders
ensuring solutions meet business and control requirements.
Support production releases
and post‑implementation stabilisation where required.
Act as a key interface between Operations
and Transformation stakeholders
providing clear updates on progress
Build working relationships to support effective decision‑making and timely delivery.
How You'll Work.
Team & Collaboration
working closely with Operations, Technology and change partners; Coordinate closely with Technology, Product, and Operations teams; Act as a key interface between Operations, Technology, and Transformation stakeholders; Build working relationships to support effective decision‑making and timely delivery.; working collaboratively
Communication Scope
clear updates on progress, risks, and outcomes; clear communication
Process & Methodology
End‑to‑End Delivery Ownership, manage dependencies, resolve delivery risks, manage multiple initiatives in parallel, maintain delivery focus, drive outcomes
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