Deer Valley Resort

hospitality

OperationsPlanningManager

$90–110k Park City, Utah, United States FULL TIME
The Brief

“Operations Planning Manager at Deer Valley Resort. Skills: operations planning, operational readiness, cross-functional coordination, stakeholder management, long-range planning, project execution. Translating strategic priorities into clear, coordinated operational plans and implemented initiatives. Leading operations planning and operational readiness”

What You'll Achieve.

Ensuring that operational needs are identified early, aligned across functions, and executed in a way that supports both day-to-day resort performance and long-term growth; Ensuring the resort is prepared to operate effectively across varying demand conditions; Ensuring operational requirements, guest experience, access plans, staffing, and supporting resources are fully aligned before initiatives are delivered; Ensuring these areas function cohesively across the resort; Ensuring that facilities, programs, and operational approaches function as intended once implemented; Ensuring that physical infrastructure, staff and back-of-house support functions, access plans, and guest-facing operations are prepared to perform under real operating conditions from day one; Advancing decisions and resolving misalignment across operations, capital planning, and development before impacts reach day-to-day operations; Moving initiatives from concept to implementation; Delivering initiatives on time and aligned with strategic intent; Ensuring that operational plans are effectively executed; Transitioning initiatives from planning into implementation in alignment with the resort’s long-term vision and operational objectives; Ensuring alignment with business growth, guest experience, operational performance, resort culture, and community context; Supporting implementation of transportation initiatives through planning, phasing, rollout, and coordination with operations and external partners

Industry & Context.

hospitality
Problems you'll solve

Resolving misalignment across operations, capital planning, and development

Eligibility Requirements

Available to work weekends, holidays, and evenings as needed

What They're Looking For.

Must Have

Bachelor’s Degree required, preferably in Urban Planning, Engineering, Operations Management, or related field, 3-5+ years of experience leading complex, cross-functional projects, Experience in operations planning or operational readiness, preferably in a complex operational or resort environment, Experience developing or implementing long-range operational or programmatic plans including change management practices, Ability to integrate operational considerations across departments, Experience coordinating with internal stakeholders and external partners, including municipalities, agencies, and consultants, written, presentation, and verbal communication comfortable presenting to leadership, external partners, and public forums, Highly organized, with the ability to manage multiple priorities, Flexibility in work schedule must be available to work weekends, holidays, and evenings as needed

What You'll Do.

Translating strategic priorities into clear

coordinated operational plans and implemented initiatives

Leading operations planning and operational readiness

Ensuring operational needs are identified early

aligned across functions

Short- and long-range planning across core operational areas such as transportation and parking

wayfinding and signage ecosystem

facilities capacity and redistribution

back-of-house support functions

and cross-resort coordination

Driving operational readiness from planning through implementation

Managing select strategic initiatives across Resort Planning

Lead operational planning for critical operational areas

including transportation

wayfinding and signage ecosystem

and resort-wide coordination

Support the Director of Program Development in aligning organizational growth assumptions and Industrial Engineering analysis with the real-world needs of operating teams

Own operational readiness efforts

ensuring that physical infrastructure

staff and back-of-house support functions

and guest-facing operations are prepared to perform under real operating conditions from day one

Provide clear ownership in planning areas that fall between teams

advancing decisions and resolving misalignment across operations

and development before impacts reach day-to-day operations

Manage select high-impact or cross-functional initiatives that require both disciplined planning and hands-on execution to move from concept to implementation

Develop operational scopes

and implementation plans in coordination with cross-functional teams

Coordinate internal stakeholders and external partners to deliver initiatives on time and aligned with strategic intent

Ensure that operational plans are effectively executed

transitioning initiatives from planning into implementation in alignment with the resort’s long-term vision and operational objectives

Lead long-range transportation and parking planning

ensuring alignment with business growth

operational performance

and community context

and implement transportation and parking strategies and programs

including Transportation Demand Management (TDM) initiatives

in coordination with Operations and external partners

Coordinate planning for staff and guest transportation

on-site and off-site parking operations

and transit integration with external partners

Support implementation of transportation initiatives through planning

and coordination with operations and external partners

How You'll Work.

Team & Collaboration

Cross-functional coordination; Coordinating with internal stakeholders and external partners; Aligning organizational growth assumptions and Industrial Engineering analysis with the real-world needs of operating teams; Providing clear ownership in planning areas that fall between teams, advancing decisions and resolving misalignment across operations, capital planning, and development; Developing operational scopes, schedules, and implementation plans in coordination with cross-functional teams; Coordinating internal stakeholders and external partners to deliver initiatives on time and aligned with strategic intent; Coordinating planning for staff and guest transportation, on-site and off-site parking operations, and transit integration with external partners; Coordinating with Operations and external partners on transportation and parking strategies and programs

Communication Scope

written communication; presentation skills; verbal communication; comfortable presenting to leadership, external partners, and public forums

Process & Methodology

Leading complex, cross-functional projects, Developing or implementing long-range operational or programmatic plans, Managing select strategic initiatives, Managing select high-impact or cross-functional initiatives, Developing operational scopes, schedules, and implementation plans, Ensuring initiatives are delivered on time and aligned with strategic intent, Ensuring that operational plans are effectively executed, Transitioning initiatives from planning into implementation

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