Bunnings
Retail
OperationsManagers
Neural analysis suggests this role is
optimal for Manager candidates.
“Operations Managers at Bunnings. Skills: Operations management, Team leadership, Sales performance, Stock control. Lead a team of 50+ direct reports. Maintain an engaged and safe work environment”
What You'll Achieve.
Drive sales; Drive Best Experience; Exceed customer expectations; Lift capability; Drive performance
Industry & Context.
Discrepancy investigation
1 in 3 weekend roster, Public holiday work
What They're Looking For.
Must Have
Experience leading a team of 50+, Experience in retail industry, Experience leading stock integrity, Experience driving results through Customer Satisfaction and Team Engagement metrics
Nice to Have
Previous experience in leading teams with a focus on Safety and Wellbeing and Specialist products, Ability to develop teams and provide a healthy environment, Ability to wear many hats, Ability to influence multiple stakeholders, Understanding KPI’s, Exceeding customer expectations, Interest in DIY building industry
What You'll Do.
Lead a team of 50+ direct reports
Maintain an engaged and safe work environment
Perform duty manager responsibilities
Open and close the store
Engage in regular safety walks and audits
Foster open conversations about risk
Coach safe behaviours
Monitor department performance against sales
Implement improvement plans
Identify opportunities to drive sales
Support and develop Department Managers
Drive stock accuracy routines
Oversee stock adjustments
Lead investigations into discrepancies
Provide leadership across all stocktake activities
Monitor key metrics for Customer Satisfaction
Monitor key metrics for Team Engagement
Drive ownership and results
Develop strategies and business plans
Support long-term growth of Warehouse
How You'll Work.
Team & Collaboration
Engage with local stores; Engage with Trade Centres; Engage with Distribution Centres; Liaise with Commercial Sales teams; Liaise with Distribution Centres; Liaise with Fulfilment Centres; Liaise with Bunnings Support Office
Process & Methodology
Strategic planning
Full Job Description
**Join us and experience Bunnings from the other side of the counter!** **What’s in it for you****when you’re part of our team:** * Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few * Free standard OnePass membership * Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave * 12 weeks paid parental leave, regardless of gender * Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities * We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build **About the Role:** As a Bunnings Operations Manager you will be responsible for the ongoing daily operations, sales and high-volume stock management within your store. Reporting directly to the Complex Manager you and your team of 180+ will be efficient, organized and be the go-to for location for our loyal customers and internal sales teams. In the team you will be supported by experienced Department Managers and their respective teams of Supervisors, Team Members and Forklift Drivers whilst it is also encouraged to engage with local stores, Trade and Distribution Centres to contribute to the success of the wider area group. Within your leadership team you will have experienced Department Managers focused on such departments as Service, Inside the Home, Builders, Timber Yard and Lifestyles & Garden – though a knowledge of all is not required an interest in DIY/Building industry is recommended. Your role will help drive the future Bunnings Warehouse in the local area, by developing strategies and business plans that support the overall long-term growth of your Warehouse. You will be required to monitor and measure customer service levels, liaise with the Commercial Sales teams, Distribution Centres, Fulfilment Centres and Bunnings Support Office. You will manage your warehouse stock le
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