Nuffield Health
Wellbeing
OperationsManager-Wellbeing
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Manager - Wellbeing at Nuffield Health. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. Responsible for all aspects of the centres daily running, including overall responsibility for H&S. Accident and Incident Investigation”
What You'll Achieve.
meet quality, health and safety and commercial objectives; maintaining, to an optimal standard, all aspects of the customers environment, including equipment, that enables the delivery of an exceptional customer experience; continual improvement of site standards to ensure an efficiently running, safe and clean environment
Industry & Context.
What They're Looking For.
Must Have
Experience of operations within a commercial, customer service led environment, Experience of managing a facility, including sound understanding of H&S requirements and standards, Proven management experience, with evidence of managing performance, improving potential, and effectively leading teams
Nice to Have
IOSH Managing Safely, IOSH Risk Assessor module or risk assessor training through a recognised qualification
What You'll Do.
Responsible for all aspects of the centres daily running
including overall responsibility for H&S
Accident and Incident Investigation
Ensure compliance with regulatory standards
monthly reporting and DATIX/Radar entries
Drive site efficiency through continuous monitoring of basic training standards (i. e. Lifeguard
How You'll Work.
Team & Collaboration
Work closely with Multi-site Customer Experience Manager to ensure a seamless beneficiary journey and to provide an integrated service with optimum capacity and efficient use of resources
Full Job Description
**_Operations Manager (Wellbeing)_** **_Leeds Gym | CQOO | Permanent | Full Time_** ** _U p to £37,500 per annum, depending on experience_** ** _40 Hours a week_** We currently have an opportunity got an Operations Manager (Wellbeing) to join the team at our Leeds Gym. Start your journey with us whilst we’ll support you to be your best. As an Operations Manager (Wellbeing), you’ll contribute to our purpose to build a healthier nation by ensuring the Wellbeing Centre is fully operational and functional on a day-to-day basis in order to meet quality, health and safety and commercial objectives. This role has overall responsibility for maintaining, to an optimal standard, all aspects of the customers environment, including equipment, that enables the delivery of an exceptional customer experience. You’ll also be responsible for continual improvement of site standards to ensure an efficiently running, safe and clean environment. **As an Operations Manager (Wellbeing), you will:** * Responsible for all aspects of the centres daily running, including overall responsibility for H&S. * Accident and Incident Investigation – working with Regional Health and Safety Coordinator * Work closely with Multi-site Customer Experience Manager to ensure a seamless beneficiary journey and to provide an integrated service with optimum capacity and efficient use of resources. * Ensure compliance with regulatory standards, quality policies, monthly reporting and DATIX/Radar entries. * Drive site efficiency through continuous monitoring of basic training standards (i.e. Lifeguard, First Aid etc) * Lead and foster an open and transparent culture that supports and encourages people to speak up where they have concerns or to share ideas and suggestions on improving service, effectiveness or customer experience. **What are we looking for from you to join us as an Operations Manager (Wellbeing)?** * Experience of operations within a commercial, customer service led environment. * Experience of m
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