Onebrief
Technology
OperationsManager,VCorps
Neural analysis suggests this role is
optimal for Manager candidates.
“Operations Manager, V Corps at Onebrief. Skills: Customer Success, Operational Planning, Relationship Building. Own customer relationship. Build relationships and trust”
What You'll Achieve.
Win the renewal and expansion; Customer(s) keep buying Onebrief each year; Deals expand over time; Deliver best customer experience; Planning and workflows remain synchronized
Industry & Context.
Solve bureaucratic challenges; Troubleshoot issues
Top Secret clearance, SCI eligibility, In person, Access DOD facilities
What They're Looking For.
Must Have
Top Secret clearance with SCI eligibility, In person in Fort Knox, KY, Mastery of operational planning at multi-star headquarters, Technical skill to become a power user, Current Top Secret clearance with SCI eligibility, Ability to access DOD facilities and installations, Proven experience leading operational planning, Experience with major military planning exercises, Experience with protocols for software deployment, Proven ability to expand business presence, Experience in customer support, Capability to respond to incidents, Technical skills to master application, Troubleshoot issues, Liaise with customers on technical matters, Proven ability to navigate large government organizations, Solve bureaucratic challenges, Deliver successful outcomes, Obsessed with creating value for real users, Ambitious, scrappy, and creative problem-solver, Learn quickly, work iteratively, Seek collaboration, Approach work with integrity, Intellectual honesty, Low ego, Communicate frankly, clearly, and succinctly, Thrive as a self-starter, Embracing autonomy and ambiguity
Nice to Have
Experience at multi-star headquarters, Classical training in Professional Military Education, Service experience, Familiarity with classified networks
What You'll Do.
Own customer relationship
Build relationships and trust
Win renewal and expansion
Communicate user needs
Maintain product proficiency
Excite customer about improvements
Leverage Company resources
Instill Onebrief brand image
Enable expansion to Allies
Recommend product improvements
Provide customer support
Develop understanding of customer social dynamics
Coordinate with customer and product engineering
Deliver best customer experience
Coordinate with fellow Operations Managers
Ensure planning remains synchronized
Ensure workflows remain synchronized
How You'll Work.
Team & Collaboration
Cross-functional teams; Fellow Operations Managers
Communication Scope
Communicate clearly; Communicate concisely; Communicate candidly; Communicate assessment; Communicate recommendations
Full Job Description
ABOUT ONEBRIEF Onebrief is collaboration and AI-powered workflow software designed specifically for military staffs. By transforming this work, Onebrief makes the staff as a whole superhuman - meaning faster, smarter, and more efficient. We take ownership, seek excellence, and play to win with the seriousness and camaraderie of an Olympic team. Onebrief operates as an all-remote company, though many of our employees work alongside our customers at military commands around the world. Founded in 2019 by a group of experienced planners, today, Onebrief’s team spans veterans from all forces and global organizations, and technologists from leading-edge software companies. We’ve raised $320m+ from top-tier investors, including Battery Ventures, General Catalyst, Sapphire Ventures, Insight Partners, and Human Capital, and today, Onebrief is valued at $2.15B. With this continued growth, Onebrief is able to make an impact where it matters most. Required: Top Secret clearance with eligibility for SCI In person in Fort Knox, KY ABOUT THE JOB At each major headquarters under your responsibility, - Own the entire customer relationship, from users up to Generals/Admirals throughout the Joint Force. - Build strong relationships and trust with customers, positioning yourself as a trusted member of their team. - Rapidly expand product usage until the most important and impactful workflows are in Onebrief. You’ll need a combination of ordinary training and subtler strategies to get our product used as much as possible. - Win the renewal and expansion, so that your customer(s) keep buying Onebrief each year. Deals should expand over time. - Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement. - Understand, request, and effectively leverage Company resources to meet the goals of the Company. - Instill the Onebrief brand image. - Enable our expansion to Allies and Partners. - Your responsibilitie
Applying for this Operations Manager, V Corps role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Onebrief?
Real rants from real employees. Read before you apply.