Servicios Comerciales Amazon Mexico S. de R.L. de C.V.
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
OperationsManager,SSD
“Operations Manager, SSD at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.. Skills: Operations management, Process management, Performance metrics. Manage delivery environment. Manage DSP relationships”
What You'll Achieve.
Exceed productivity goals; Deliver against customer promises; Protect service levels; Improve driver performance; Improve associate performance; Ensure timely execution; Ensure successful execution
Industry & Context.
Problem-solves for closing gaps; Solve complex problems
Work flexible schedule, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance metrics experience, 3+ years process improvement experience, 3+ years lean techniques experience, Speak, write, and read English fluently
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Bachelor's in business, Bachelor's in engineering, Bachelor's in operations, Bachelor's in supply chain, Bachelor's in transportation logistics
What You'll Do.
Manage delivery environment
Manage DSP relationships
Manage Flex Driver relationships
Manage supplier relationships
Drive operational goals
Drive operational metrics
Communicate vision to team
Present operational metrics
Problem-solve performance gaps
Implement talent plan
Manage talent acquisition
Manage performance management
Manage career management
Manage learning and development
Manage succession planning
Manage employee engagement
Work with Transport & Sortation
Work with Last Mile Management
Work with Loss Prevention
Work with Engineering
Lead Inbound processes
Lead Outbound processes
Own end-to-end processes
Manage End-to-End execution
Manage Inbound execution
Manage Outbound execution
Manage On the Road execution
Solve complex problems
Foster culture of safety
Protect service levels
Monitor driver performance
Improve driver performance
Monitor associate performance
Improve associate performance
Assemble the right team
Assign tracking strategy
Control the operation
Ensure timely execution
Ensure successful execution
Establish operational excellence mechanisms
Set standard for Delivery Station management
How You'll Work.
Team & Collaboration
Cross-functional teams; Key business partners
Communication Scope
Present operational metrics
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