ATSPL
Fulfillment Operations Management, Fulfillment Center, transportation and logistics
OperationsManager,SortCenter
“Operations Manager, Sort Center at ATSPL. Skills: Operations management, Team leadership, Process improvement. Drive creation of staffing plans. Drive creation of schedules”
What You'll Achieve.
Meet operational objectives; Exceed operational objectives; Meet performance objectives; Uplift Customer Experience
Industry & Context.
Root cause analysis
Work flexible schedule, Work nights, Work weekends, Work holidays, Push and pull 100 pounds
What They're Looking For.
Must Have
1+ years of employee and performance management experience, Bachelor's degree or equivalent, 2+ years of Amazon (blue badge/FTE) experience, Work a flexible schedule/shift/work area, Push and pull wheeled dollies loaded with products up to 100 pounds
Nice to Have
1+ years of performance metrics experience, 1+ years of process improvement experience, 1+ years of lean techniques experience
What You'll Do.
Drive creation of staffing plans
Drive creation of schedules
Drive creation of quality initiatives
Drive creation of process change initiatives
Drive creation of Six Sigma initiatives
Set requirements for Area Managers
Clarify requirements for Area Managers
Measure performance of Area Managers
Provide feedback to Area Managers
Hold Area Managers accountable for performance
Source ideas from Area Managers
Nurture ideas from Area Managers
Roll ideas into improvement plans
Share best practices across departments
Share best practices across shifts
Share best practices among the network
Build support for projects
Secure resources for projects
Provide support for staff initiatives
Provide resources for staff initiatives
Address operational issues
Address personnel issues
Surface issues to Sr. Ops
Surface issues to General Manager
Lead a team of Team Leaders
Lead a team of associates
Supervise a team of Team Leaders
Supervise a team of associates
Ensure overall safety of the shift
Ensure overall quality of the shift
Ensure overall performance of the shift
Ensure overall customer experience of the shift
Carry out supervisory responsibilities
Meet operational goals
Exceed operational goals
Appraise staffing needs
Resolve staffing needs
Address staffing needs
Develop teammates for career progression
Develop teammates for learning
Develop and share best practices across shifts
Develop and share best practices across the network
How You'll Work.
Team & Collaboration
Partner functions; Internal Stakeholders; External Stakeholders; Customer escalations; Central Agencies
Process & Methodology
Six Sigma
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