Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, transportation shipping logistics
OperationsManager,RSR
“Operations Manager, RSR at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support team. Mentor team”
What You'll Achieve.
Ensure customer orders delivered on time; Ensure customer orders delivered to right location; Maintain highest levels of safety; Maintain highest levels of quality; Maintain highest levels of attendance; Maintain highest levels of performance; Ensure customers receive deliveries; Ensure customers satisfied with service
Industry & Context.
Analytical problem-solving; Data-driven decisions
6+ weeks in-role training, Lift up to 49 pounds, Stand and walk during shifts, Shifts lasting up to 12 hours, Frequently push, pull, squat, bend, reach, Continuously climb and descend stairs, Work in variable temperatures, Work in variable weather, Work flexible schedule, Work weekends, Work overnight shifts
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience
What You'll Do.
Lead large-scope projects
Create productivity plans
Implement productivity plans
Manage customer delivery promises
Collaborate with support teams
Develop plans to meet business objectives
How You'll Work.
Team & Collaboration
Support teams; Ops Integration; Loss Prevention; Human Resources
Process & Methodology
Project management
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