Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, transportation shipping logistics
OperationsManager,RSR
Neural analysis suggests this role is
optimal for Manager candidates.
“Operations Manager, RSR at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support team. Mentor team”
What You'll Achieve.
Ensure customer orders delivered; Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels
Industry & Context.
Analytical problem-solving; Data-driven decisions
In-role training 6+ weeks, Training 50+ miles away, Lift up to 49 pounds, Stand and walk shifts, Shifts up to 12 hours, Push, pull, squat, bend, reach, Climb and descend stairs, Work in variable noise, Work in variable temperatures, Work in variable weather, Work flexible schedule, Work weekends, Work overnight shifts
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience
What You'll Do.
Lead large-scope projects
Create productivity plans
Implement productivity plans
Manage customer delivery
Collaborate with support teams
Develop plans to meet objectives
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams
Process & Methodology
Project management
Full Job Description
This position requires in-role training at an operating site which will be 6+ weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon. ABOUT AMAZON Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Rural Super Rural (RSR) is dedicated to ensuring our customers receive their deliveries and are satisfied with their service, even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customer’s faces. Come build the future with us! Key job responsibilities - Support, mentor, and motivate your team - Lead large-scope projects with site and regional impact - Create and implement productivity plans through forecast reviews, determining productivity requirements,
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