Jll
OperationsManager,Project&DevelopmentServices
Neural analysis suggests this role is
optimal for Mid candidates.
“Operations Manager, Project & Development Services at Jll. Skills: Process management, Project delivery frameworks, Capital projects. Implement project delivery processes. Adapt processes to client requirements”
What You'll Achieve.
Ensure project teams consistently deliver high-quality, client-ready deliverables; Maintain compliance with JLL standards and client requirements; Drive efficiency through technology solutions; Enhance client experience and operational transparency; Maximize efficiency through JLL technology platforms; Improve data accuracy through technology solutions; Improve project delivery and team productivity; Ensure consistency and excellence in project phases; Align operational activities with strategic objectives
Industry & Context.
Analytical Skills; Uses data and metrics to support decisions and track performance
Must be authorized to work in the United States without sponsorship
What They're Looking For.
Must Have
Bachelor's degree in Business Administration, Construction Management, Engineering, Operations Management, or related field, 7-10 years of experience in project management, operations, or project controls roles within corporate real estate, construction, or professional services, Demonstrated experience structuring and managing large-scale capital projects with budgets exceeding $50M, proficiency with project management software, Microsoft Office Suite, and data analysis platforms, Proven ability to create professional, client-ready deliverables using established templates and brand standards, Technology-focused mindset with track record of leveraging tools to improve efficiency and outcomes, Solid understanding of construction delivery methods, industry practices, and capital project fundamentals, organizational skills with exceptional attention to detail and accuracy
What You'll Do.
Implement project delivery processes
Adapt processes to client requirements
Maintain process documentation
Ensure client-facing deliverables are professional
Create process guides for approvals
Establish quality control checkpoints
Leverage JLL technology platforms
Identify automation opportunities
Maintain proficiency in JLL tools
Recommend technology enhancements
Support digital solution implementation
Utilize JLL template library
Customize templates for project needs
Ensure documentation meets quality standards
Develop supplementary templates
Maintain version control
Organize document repositories
Review client-facing materials
Monitor process effectiveness
Establish data management protocols
Participate in lessons learned sessions
Track key performance indicators
Partner with project managers
Provide operational support
Support onboarding of new team members
Collaborate with JLL PDS leadership
Coordinate with JLL functional teams
How You'll Work.
Team & Collaboration
Cross-functional coordination; Partner with project managers; Support onboarding of new team members; Collaborate with JLL PDS leadership; Coordinate with JLL functional teams
Communication Scope
Communication; Creates clear, professional documentation; Effectively collaborates across teams
Process & Methodology
Project management, Project controls, Large-scale capital projects, Project delivery frameworks, Capital project structuring, Project phases, Project lifecycles
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. _**This role is remote and can be anywhere in the east coast**_ **Position Overview** We are seeking a detail-oriented Operations Manager to support operational excellence within our Project & Development Services team. This role requires a process-focused professional who can implement and optimize project delivery frameworks for large-scale capital projects exceeding $500M in budget. The successful candidate will have strong expertise in capital project structuring, leveraging existing JLL tools and templates, and utilizing technology to drive efficiency. This position will ensure our project teams consistently deliver high-quality, client-ready deliverables while maintaining compliance with JLL standards and client requirements. **Key Responsibilities** **Process Implementation & Documentation** * Implement established project delivery processes and adapt them to specific client requirements and project contexts * Maintain and update process documentation including workflows, templates, checklists, and standard operating procedures * Ensure all client-facing deliverables are professional, accurate, and aligned with JLL brand standards * Create clear process guides that enable project teams to navigate approval requirements and governance structures * Establish quality control checkpoints throughout project phases to ensure consistency and excellence * Knowledge of principal project delivery, contract manage
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