Deliveroo
All Cost Centers
OperationsManager,PlanningandPerformance,RiderSupply
“Operations Manager, - Planning and Performance, Rider Supply at Deliveroo. Skills: Operations management, Performance analysis, Network stability. Shape performance and stability of courier network. Focus on lifecycle beyond onboarding”
Industry & Context.
Problem structuring; Data-driven decisions
What They're Looking For.
Must Have
Demonstrated experience leading operational improvements, Track record of identifying gaps or opportunities, Analytical capability, Comfortable navigating ambiguity, Structuring problems clearly, Using data to inform decisions, Working knowledge of SQL, Comfort working with large datasets, Use data to answer business questions, Support performance tracking, Logical thinking, Ability to learn quickly, Stakeholder management skills, Align cross-functional partners, Communicate trade-offs clearly, Drive adoption of new processes, Bias for outcomes, Focus on delivering impact, Measure results, Iterate based on evidence
Nice to Have
Experience building dashboards, Automating reporting, Familiarity with experimentation, Measurement design, Operational change management, Experience using basic automation tools, Experience with courier operations, Experience with logistics operations, Experience with gig economy operations
What You'll Do.
Shape performance and stability of courier network
Focus on lifecycle beyond onboarding
Ensure sustainable participation
Balance supply to meet demand
Understand network dynamics
Identify emerging risks or opportunities
Implement effective operational responses
Maintain healthy and responsive supply base
Align supply with business needs
Translate data and insights into strategies
Build practical playbooks
Drive consistent performance across markets
How You'll Work.
Team & Collaboration
Cross-functional partners; Operations; Product; Analytics; Central teams
Communication Scope
Communicate trade-offs
Applying for this Operations Manager, - Planning and Performance, Rider Supply role?
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