Amazon.com Services LLC
Fulfillment Operations Management, Fulfillment Center, fulfillment ops
OperationsManager,OXR1
Neural analysis suggests this role is
optimal for Manager candidates.
“Operations Manager, OXR1 at Amazon.com Services LLC. Skills: Operations management, Team leadership, Process improvement. Support workforce. Mentor workforce”
What You'll Achieve.
Maintain highest safety levels; Maintain highest quality levels; Maintain highest attendance levels; Maintain highest performance levels; Ensure customer orders delivered on time; Ensure customer orders delivered to right location
Industry & Context.
Analytical problem-solving; Data-driven decisions; Problem solving; Analytical skills
Lift up to 49 pounds, Push, pull, squat, bend, reach, Stand/walk for 12 hours, Work in noisy environment, Work in variable temperatures, Work in varied weather, Climb and descend stairs, Work flexible schedule, Work weekends, Work nights, Work holidays
What They're Looking For.
Must Have
3+ years employee management, 3+ years performance management, Bachelor's degree or equivalent, 2+ years Amazon experience
Nice to Have
1+ years performance metrics experience, 1+ years process improvement experience, 1+ years lean techniques experience, Experience managing 2+ salaried employees, Experience managing 70+ indirect employees, Experience scoping process improvements, Experience leading process improvements, Experience implementing process improvements, Lean process experience, Kaizen experience, Six Sigma experience, Demonstrated problem solving skills, Demonstrated analytical skills, Excellent customer service skills, Excellent communication skills, Excellent interpersonal skills, Track record meeting goals, Track record exceeding goals, Bachelor's degree in Engineering, Bachelor's degree in Operations, Bachelor's degree in Supply Chain, Bachelor's degree in Logistics, Master's degree in Engineering, Master's degree in Operations, Master's degree in Supply Chain, Master's degree in Logistics, Experience in military environments, Experience in manufacturing environments, Experience in automotive environments, Experience in biotech environments, Experience in electronics environments, Experience in energy environments, Experience in instrumentation environments, Experience in machinery environments, Experience in defense/aerospace environments, Experience in medical environments, Experience in cosmetics environments, Experience in production environments, Experience in distribution environments
What You'll Do.
Lead large-scope projects
Build productivity plans
Execute productivity plans
Manage customer delivery promises
Collaborate with support teams
Develop plans for business objectives
Stand/walk for 12 hours
Work in noisy environment
Work in variable temperatures
Work in varied weather
Climb and descend stairs
How You'll Work.
Team & Collaboration
Cross-functional teams; Support teams; Safety team; Engineering team; Loss Prevention team; Quality Assurance team; Human Resources team
Communication Scope
Communicate effectively; Communicate respectfully
Process & Methodology
Project management
Full Job Description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer. Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings. Key job responsibilities * Support, mentor, and motivate your salaried and hourly workforce * Lead large-scope projects with site and regional impact * Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance * Manage safety, quality, productivity, and customer delivery promises * Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives * Lift up to 49 pounds and frequently push, pull, squat, bend, a
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