HP

OperationsManager-EnterpriseOperationsSoftwareLicensing

$725–1150k ~AI est. Tlaquepaque, Jalisco, Mexico FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Operations Manager - Enterprise Operations Software Licensing at HP. Skills: Software licensing, Royalty management, Compliance, Enterprise operations. Own operational execution. Manage end-to-end operational execution”

What You'll Achieve.

Ensure HP compliance with licensing; Minimize financial exposure

Industry & Context.

Problems you'll solve

Problem-solving; Troubleshoot systems; Troubleshoot access; Troubleshoot data

What They're Looking For.

Must Have

Bachelor's degree or equivalent experience, Experience supporting software licensing, Experience supporting royalties, Experience supporting compliance, Experience supporting enterprise operations, Working knowledge of enterprise systems, Working knowledge of data management, Working knowledge of financial accuracy controls, Independently manage complex operational workflows, Independently manage compliance-driven processes, Analytical skills, Problem-solving skills, Cross-functional communication skills

Nice to Have

Experience with licensing programs, Experience with DOC systems, Experience with DPC systems, Experience with WWCOA systems, Experience supporting IoTbedded operating system licensing, Experience supporting client operating system licensing, Prior experience as a system administrator, Prior experience as a company administrator for enterprise platforms

What You'll Do.

Own operational execution

Manage end-to-end operational execution

Manage systems administration

Coordinate cross-functionally

Support global software licensing

Support royalty obligations

Ensure compliance with licensing requirements

Minimize financial exposure

Download Hardware Compliance Reports

Analyze Hardware Compliance Reports

Reconcile Hardware Compliance Reports

Identify compliance gaps

Address compliance gaps

Create component part numbers

Maintain component part numbers

Maintain royalty costs

Manage software Digital Part Number catalog

Maintain software Digital Part Number catalog

Co-manage software royalty spreadsheets

Load metadata for Operating Systems

Maintain metadata for Operating Systems

Load metadata for Promotion Codes

Maintain metadata for Promotion Codes

Load metadata for Digital Attach Office

Maintain metadata for Digital Attach Office

Load metadata for Digital Attach offerings

Maintain metadata for Digital Attach offerings

Load manufacturing partner site setup

Maintain manufacturing partner site setup

Add software products to HP licenses

Remove software products from HP licenses

Support integration testing

Support system enhancements

Resolve WWCOA functionality issues

Resolve WWCOA data issues

Act as Company Administrator for DOC

Act as Company Administrator for DPC

Distribute DPC communications

Troubleshoot system issues

Troubleshoot access issues

Troubleshoot data issues

How You'll Work.

Team & Collaboration

Cross-functional coordination; Partner with HP IT; Collaborate with supplier IT; Collaborate with internal HP stakeholders; Collaborate with external partners

Communication Scope

Cross-functional communication

Full Job Description

Operations Manager - Enterprise Operations Software Licensing **Description -** **Job Summary** The Operations Manager is the sole operational owner for Enterprise Operations Software Licensing, with primary accountability for key strategic partner royalty products. This role manages end‑to‑end operational execution, compliance, systems administration, and cross‑functional coordination to support global software licensing and royalty obligations. The position plays a critical role in ensuring HP’s compliance with licensing requirements and minimizing financial exposure. **Key Responsibilities** **Compliance & Financial Risk Management** * Download, analyze, and reconcile two weekly Hardware Compliance Reports (HWCR and MHR) to ensure HP remains compliant with licensing and reporting rules. * Identify and address compliance gaps, understanding that non‑compliance results in financial penalties. **Software Licensing Operations** * Create and maintain component part numbers for royalty‑bearing software in MS4 to support Software Marketing and Bill of Material (BOM) integration. * Load and maintain accurate royalty costs across MS4, iCost/CCS, and WWCOA systems. * Manage and maintain the software Digital Part Number catalog. * Co‑manage software royalty spreadsheets in partnership with the Contract Manager to ensure accuracy, audit readiness, and alignment with licensing agreements. **Systems & Data Management** * Load and maintain metadata for Client and IoT/Embedded Operating Systems, Promotion Codes, Digital Attach Office, and Digital Attach offerings in WWCOA. * Load and maintain internal and manufacturing partner site setup within WWCOA and DOC (Digital Operations Center) systems. * Add or remove Client and IoT software products from HP licenses within the DOC system to enable site ordering. * Partner with HP IT to support integration testing, system enhancements, and resolution of WWCOA functionality or data issues. **Systems Administration & Partner Management**

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