OperationsManager(DriverGrowthandEngagement)

What drives our operations? Our people! We are looking for a data-driven and results-oriented Operations Manager with excellent analytical and leadership skills, to take ownership of Driver Operations (Driver Growth and Engagement) and Vehicles & Fleets in Paraguay, Asuncion. About us With over 200 million customers in 50 countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people. Everyone's welcome at Bolt, regardless of race, colour, religion, sex, national origin, age, disability, sexual orientation, or gender identity. We’re on a mission to make cities for people, not cars, and we need you to make it happen! About the role You will be responsible for the Driver Operations and Vehicles/Fleets domains. Your role will involve designing strategies and executing projects to grow the driver base on the platform while ensuring strong retention rates. Additionally, you will oversee the development of the fleet business and ensure a healthy, well-balanced marketplace in terms of vehicle availability and quality. Your role will have a direct and tangible impact through continuous improvement of the driver and rider experience by strengthening Bolt's value proposition in Paraguay. You will be working alongside other Operations Managers of different seniority levels and report directly to the General Manager. You will be involved in the definition and implementation of the strategy for the Paraguayan market, with a full entrepreneurial view & hold a key strategic position in the management of the team in Paraguay. Main tasks and responsibilities: Strategy Development: design and execute strategies to increase driver growth, engagement and retention and related to vehicles and fleets (programs, acquisition, management. Grow the number of active drivers, fleets and vehicles and maximize the number of online hours while improving cost efficiency and the quality of the marketplace. Strengthen relationships with drivers/f