Salesforce

OperationsManager,DataSolutions

$117–178k Barceloneta, Puerto Rico, United States FULL TIME
The Brief

“Operations Manager, Data Solutions at Salesforce. Skills: operational backbone, building systems, processes, and rhythms, strategic thinking, hands-on execution, creating clarity out of complexity. Own and manage key operational cadences including staff meetings, All Hands events, and leadership offsites — setting agendas, curating content, and driving follow-through on action items. Maintain operational dashboards and reporting that provide real-time visibility into team health, priorities, and”

What You'll Achieve.

building the systems, processes, and rhythms that keep the team aligned, informed, and executing at its best; providing real-time visibility into team health, priorities, and progress; ensuring alignment to corporate priorities and effective goal-cascading across the org; surface insights that inform executive decision-making; Drive employee engagement and culture initiatives

Industry & Context.

Problems you'll solve

analytical skills; synthesize complex information into clear, executive-ready narratives; Identify process gaps and implement scalable solutions; creating clarity out of complexity

What They're Looking For.

Must Have

4–6 years of experience in business operations, strategy, program management, or a Chief of Staff-type function, Proven ability to build and manage operational systems from the ground up: meeting cadences, trackers, process documentation, and communications frameworks, analytical skills with the ability to synthesize complex information into clear, executive-ready narratives, Exceptional written and verbal communication skills, including expertise in crafting compelling presentations and concise written updates for senior audiences, High agency and comfort operating in ambiguity — you see a gap and address it without waiting to be asked, Experience using AI tools and emerging technologies that help teams work smarter

Nice to Have

Familiarity with goal setting processes, organization structures and product portfolios, Experience with Google Workspace, Quip/Slack canvases, and Smartsheet, Prior experience supporting a senior executive or C-suite leader

What You'll Do.

Own and manage key operational cadences including staff meetings

and leadership offsites — setting agendas

and driving follow-through on action items

Maintain operational dashboards and reporting that provide real-time visibility into team health

Identify process gaps and implement scalable solutions to improve how the team works across the organization

Support the end-to-end V2MOM process for Data Solutions leadership

ensuring alignment to corporate priorities and effective goal-cascading across the org

Track progress against strategic priorities and surface insights that inform executive decision-making

Lead training and enablement programs that help the team stay current on tools

and Salesforce priorities

Drive employee engagement and culture initiatives in partnership with leadership

Serve as a connective bridge between Data Solutions and cross-functional partners across DET

Prepare briefing materials

and exec-ready presentations for the CDO and senior leadership

Support communications strategy for the Data Solutions pillar

including internal announcements and leadership updates

How You'll Work.

Team & Collaboration

cross-functional coordination; Serve as a connective bridge between Data Solutions and cross-functional partners across DET, Finance, HR, and the COO org

Communication Scope

Exceptional written and verbal communication skills; crafting compelling presentations; concise written updates

Process & Methodology

program management

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