Jll
OperationsManager,DataCentres
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Operations Manager, Data Centres at Jll. Skills: Data Centre Operations, Team Management, Client Relationships, Compliance and Risk Management. Oversee the day-to-day operations of a data centre facility. Ensure the uptime, availability, and efficiency of all systems”
Industry & Context.
Excellent problem-solving and decision-making abilities
What They're Looking For.
Must Have
Proven experience in data centre operations management, Thorough understanding of data centre infrastructure, leadership and team management skills, Knowledge of industry best practices, regulatory requirements, and industry standards, Excellent problem-solving and decision-making abilities, Effective communication and interpersonal skills, Familiarity with data centre management software and monitoring too
Nice to Have
Bachelor’s degree in engineering, Computer Science, or a related field, Electrical/Mechanical Engineering HNC or HND (Successfully completed apprenticeship in either), 18th Edition
What You'll Do.
Oversee the day-to-day operations of a data centre facility
and efficiency of all systems
Manage a team of technicians and engineers
Deliver exceptional service to clients
Ensure adherence to best practices and industry standards
Manage and oversee the operation
and repair of critical facility systems
Ensure compliance with equipment manufacturer's recommendations
Monitor and analyse key performance indicators (KPIs)
Implement and maintain comprehensive preventive maintenance programs
Lead and manage a team of technicians and engineers
Set clear performance expectations
Provide coaching and development opportunities
Conduct regular performance evaluations
Foster a culture of teamwork
and continuous improvement
Manage staffing needs
Act as the primary point of contact for clients
Address client concerns
Manage client expectations
Regularly communicate with clients
Ensure the data centre meets client needs
Collaborate with sales and business development teams
Support client acquisition and retention efforts
Ensure compliance with data centre industry standards
Assess and mitigate risks associated with data centre operations
Ensure business continuity
Develop and maintain emergency response plans
Prepare and manage the data centre operations budget
Identify opportunities for cost optimization
Review operational costs
Negotiate contracts with vendors
Manage vendor relationships
How You'll Work.
Team & Collaboration
Foster a culture of teamwork, collaboration, and continuous improvement; Collaborate with sales and business development teams
Communication Scope
Effective communication and interpersonal skills
Full Job Description
**JLL empowers you to shape a brighter way**. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. **Job Title Operations Manager, Data Centres** **Job Description:** As a Data Centre Service Delivery Manager, your primary responsibility will be to oversee the day-to-day operations of a data centre facility. You will ensure the uptime, availability, and efficiency of all systems, equipment, and processes within the data centre. You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards. Responsibilities: Data Centre Operations: * Manage and oversee the operation, maintenance, and repair of critical facility systems, including power, cooling, security, and fire suppression. * Ensure compliance with equipment manufacturer's recommendations, industry best practices, and regulatory requirements. * Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and develop strategies for optimization. * Implement and maintain comprehensive preventive maintenance programs to minimize downtime and maximize equipment reliability. Team Management: * Lead and manage a team of technicians and engineers responsible for data centre operations. * Set clear performance expectations, provide coaching and development opportunities, and conduct regular performance evaluations. * Foster a culture of teamwork, collaboration, and continuous improvement. * Manage staffing needs, including hiring, training
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